Christian Benitez
Arlington,Texas
Summary
Proven leader with a track record of maximizing profitability and enhancing operational efficiency at PartsW. Skilled in team leadership, bilingual communication, and relationship management. Achieved significant cost savings and improved employee satisfaction. Expert in strategic decision-making and customer service excellence, driving substantial growth and profitability improvements.
Overview
6
6
years of professional experience
Work History
CEO
PartsW
05.2024 - Current
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Drove profitability with thorough financial analysis and strategic decision making.
- Implemented cost-saving initiatives to reduce operational expenses by 30% without sacrificing quality.
- Created positive work culture, resulting in increased employee satisfaction and retention rates.
Chief Operating Officer
PartsW
05.2021 - 04.2024
- Oversaw 6 figures contract negotiations, 7 figures budget implementation, disciplinary reviews, training and manpower work schedules for over 20 employees.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Optimized supply chain management strategies; reducing lead times by 20% while maintaining product quality standards for increased customer satisfaction rates.
General Manager
Karnage Motorsports
01.2020 - 05.2021
- Developed and implemented strategies to increase sales and profitability.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed 6 figure budget implementations, employee evaluations, and contract details.
- Drove quarter-over-quarter business growth by 10% while leading operations, strategic vision, and long-range planning.
Purchasing Manager
PartsW
08.2019 - 01.2020
- Conducted regular spend analysis reviews to identify opportunities for cost optimization within various categories.
- Sourced vendors, built relationships, and negotiated prices.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Reduced by 25% order processing time by automating purchase orders and invoicing systems.
Customer Service Manager
PartsW
05.2019 - 01.2020
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
- Reduced customer complaints by 40%, proactively addressing issues and implementing effective solutions.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
Assistant General Manager
PartsW
10.2018 - 04.2019
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Collaborated with General Manager on marketing initiatives to increase brand awareness and drive sales growth by 15%.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Accounts Receivable Analyst - Intern
Sony
06.2018 - 09.2018
- Posted cash receipts to customer accounts to maintain current and accurate account balances.
- Ensured compliance with industry regulations regarding billing practices as well as adherence to company policies.
- Participated in month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
Education
Bachelor of Science - Supervision And Management
Miami Dade College
Miami, FL05.2019
Associate of Arts - Mechanical Engineering
Miami Dade College
Miami, FL05.2015
Skills
- Team leadership and coaching
- Order Management
- Goals and performance
- Bilingual
- Relationship building and management
- Maximizing profitability
- Store management
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CEO
PartsW
05.2024 - Current
Chief Operating Officer
PartsW
05.2021 - 04.2024
General Manager
Karnage Motorsports
01.2020 - 05.2021
Purchasing Manager
PartsW
08.2019 - 01.2020
Customer Service Manager
PartsW
05.2019 - 01.2020
Assistant General Manager
PartsW
10.2018 - 04.2019
Accounts Receivable Analyst - Intern
Sony
06.2018 - 09.2018
Bachelor of Science - Supervision And Management
Miami Dade College
Associate of Arts - Mechanical Engineering
Miami Dade College
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