CHRISTIAN BENITEZ

Motor Transport Operator (MOS 3531)

United States Marine Corps Reserve | 2021 – Present

• Operate and maintain a variety of tactical and logistical vehicles, ensuring safe and efficient transportation of personnel, equipment, and supplies in high-pressure environments.

• Conduct routine inspections and perform preventive maintenance on vehicles to ensure operational readiness and compliance with safety standards.

• Coordinate and execute convoy operations, demonstrating strong leadership and adaptability under dynamic conditions.

• Manage logistics, scheduling, and documentation to streamline transportation operations and optimize mission effectiveness.

• Collaborate with diverse teams to achieve objectives, enhancing operational efficiency and fostering a cohesive unit.

• Trained in defensive driving, navigation, and emergency response to uphold safety and mission success.

• Provided exceptional dining experiences by delivering attentive and personalized service to high-profile clientele in a fine dining environment.

• Mastered extensive menu and wine knowledge to expertly recommend pairings and upsell premium items, consistently increasing guest satisfaction and sales revenue.

• Coordinated with kitchen staff to ensure timely and accurate delivery of orders, maintaining seamless communication and a focus on quality.

• Managed multiple tables during high-volume periods while maintaining composure and professionalism.

• Built strong customer relationships, cultivating repeat business and positive reviews for the establishment.

• Trained new servers in company standards, fine dining etiquette, and best practices for delivering top-tier service.

• Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
• Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
• Monitored dining area to anticipate customer needs, enhancing overall dining experience.
• Increased customer satisfaction with quick and courteous food delivery.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Trained new staff on menu knowledge and service protocols, raising team's overall performance.

• Trained new servers on fine dining etiquette and company standards, improving overall team performance.
• Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
• Actively participated in staff meetings and training sessions to stay current on industry trends, elevating the overall fine dining experience for guests.
• Adapted service approach to accommodate guests with dietary restrictions, ensuring positive dining experience for all.