I am a quality-driven, results-oriented QA systems architect, engineer, and administrator committed to excellence in design and user experience satisfaction. I have been working remotely designing, implementing, and administering QA systems on Salesforce, TrackWise and ProcessCompliance for the past 9 years, demonstrating stellar work ethic and maximal output. My degree is in Mathematics, and if you have a problem I'll analyze and eliminate it.
- Job responsibilities: To design and implement the QA systems in ProcessCompliance and DocComplinace for a company of over 1600 users, investigate, diagnose, and troubleshoot emergent system errors, identify, design, propose, test, and implement system changes, collaborate with CoPs.
- Other responsibilities: Interface with system vendor experts to resolve software issues, implement configuration changes in Quality Systems, conduct weekly server maintenance and daily data loads, manage user permissions for all company and vendor users.
- Core competencies: Time Management, Inter Departmental Communication, Troubleshooting, Task Management and Prioritization
- Job Responsibilities: To interface with clients, analyze existing software, and then design Salesforce and TrackWise systems to client specifications, validate implementation, and write QA documentation to governmental regulatory standards
- Core Competencies: Problem Solving, Results Oriented, Configuration Analysis, Team Leadership, Communication, Client Relations
- Internal/Client Courses Taught: All Introductory and Intermediate TrackWise courses, Comprehensive TrackWise Digital, Crystal Reports Design
- Client List: Abbott, Maquet, Endo Parr, IBM, Quintiles, Altria, AMRI, Biocon, Neurotech, Orion, RefleXion, Allergan, American Regent (Luitpold), Boston Scientific, Cepheid, Curium Pharma, Lifeshare, Qiagen, QIG/Nuvectra, Vertex
QA systems Administration - 9 yrs
- TrackWise - 4 yrs
- Salesforce - 3 yrs
- ProcessCompliance - 2 yrs
Crystal Reports - Instructor Level
Business Analyst
IQ/OQ/PQ Analysis and Execution
21 CFR Part 11 Compliance
System Installation
Documentation
Sever Maintenance
Team & Project Leadership
Course Instruction
Client Relations
Microsoft Excel
9 yrs Remote Work Experience
Salesforce Administrator Certified - Lapsed
- Re-certification Pending
Table Top Games
Martial Arts
Skill Acquirement
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