Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance. Enthusiastic professional with background implementing cybersecurity products, including firewalls, antivirus software and intrusion prevention systems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Network Administrator
Allstar Automotive Group, Baton Rouge LA
08.2021 - Current
Designed and evaluated WAN and LAN connectivity technologies.
Identified and immediately resolved issues with network devices.
Researched and recommended new technologies and strategies for improving system performance.
Implemented, developed and tested installation and update of file servers, print servers and application servers.
Provided exceptional end-user support to troubleshoot hardware and software issues efficiently while minimizing operational disruptions.
Create, modify, and manage Active Directory and Cisco phone systems.
Assisted in successfully passing IT audits by maintaining accurate records of changes made within the Active Directory environment.
Ensured business continuity during periods of high traffic or increased demand by effectively managing load balancing across multiple firewalls within the infrastructure.
Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.
Help Desk Technician
Soloman Technology Firm
12.2019 - 12.2020
Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.
Improved user experience with proactive system maintenance and updates.
Provided basic end-user troubleshooting and desktop support.
Created user accounts and assigned permissions.
Promoted positive work culture within the team by providing constructive feedback, fostering collaboration, and maintaining a solution-oriented mindset.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Athlete
Nation Football League
04.2018 - 09.2019
Attended all practices, meetings, and workouts on time.
Collaborated with teammates and coaches to build relationships and create cohesive team environment.
Optimized nutrition, training regimens and lifestyle choices to keep fitness at optimal levels.
Utilized nutrition and rest to provide optimal performance and recovery times.
Education
Bachelor of Science - Computer Information Systems
Nicholls State University
Thibodaux, LA
05.2020
Skills
Network Administration
LAN and WAN control
Data backups
Cloud Computing Expertise
User Support
Firewall Management
Network Security Management
Servers expertise
Windows System Administration
Hardware Configuration
Equipment Inspection
Data Encryption
Encryption Techniques
Traffic analysis
Routing Protocols
Program Development
ITIL Framework
Office 365
Outlook Microsoft
Certification
CCIE - Cisco Certified Internetwork Expert
CompTIA Security+
OKTA certified
Timeline
Network Administrator
Allstar Automotive Group, Baton Rouge LA
08.2021 - Current
Help Desk Technician
Soloman Technology Firm
12.2019 - 12.2020
Athlete
Nation Football League
04.2018 - 09.2019
Bachelor of Science - Computer Information Systems
Nicholls State University
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