Christian Cabrera
Miami,Florida
Summary
A current college student , and a highly motivated individual with a strong desire to join the professional workforce in the cybersecurity field. I am known for my strong work ethic, adaptability, and ability to work effectively individually and in a group setting. I am currently working a part time job as a Golf Sales Associate as I work towards my Bachelor's degree in Cybersecurity after completion of my Associate's degree. I am ready to take on new challenges and become the best professional possible.
Overview
2
2
years of professional experience
Work History
Golf Associate
Dick Sporting Goods
09.2024 - Current
- Organized and restock golf products to maintain a visually appealing and well-stocked department.
- Provided excellent customer service, improving clients' skills in the golf simulator while fostering positive relationships for repeat business.
- Increased golf club sales by providing personalized product recommendations and fitting services to customers.
- Assisted customers find the right club size, grip, and shaft flex for optimal performance.
- Assisted in training new Golf Associates as needed, sharing expertise to foster team cohesion in delivering consistent service standards across the board.
- Processed purchases, returns, and exchanges efficiently while maintaining accuracy.
Guest Service Representative
Topgolf USA
03.2024 - 02.2025
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Helped guests understand Topgolf's gameplay, scoring, and technology.
Cashier
Dunkin' Donuts
07.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated the drive-thru and processed guest orders
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Associate of Arts - Cyber Security
Miami-Dade College
Miami01-2026
High School Diploma -
John A. Ferguson Senior High School
Miami06-2024
Skills
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Golf
- Automotives
- Fitness
- Coding and Programming
- I like working with my hands and fixing things
Timeline
Golf Associate
Dick Sporting Goods
09.2024 - Current
Guest Service Representative
Topgolf USA
03.2024 - 02.2025
Cashier
Dunkin' Donuts
07.2023 - 02.2024
Associate of Arts - Cyber Security
Miami-Dade College
High School Diploma -
John A. Ferguson Senior High School
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