Christian Cabrera
Baldwin Park,CA
Summary
Experienced IT systems analyst and former quality assurance analyst with a proven track record of delivering high-quality results. Equipped with a strong analytical mindset and a meticulous attention to detail, my previous roles have honed my ability to identify patterns, detect anomalies, and analyze complex data sets. From designing efficient testing strategies as a quality assurance analyst to optimizing system performance and identifying areas for improvement as an IT systems analyst, I have developed a comprehensive understanding of data management and manipulation. Furthermore, my pursuit of the Google Data Analytics certificate showcases my dedication to expanding my skill set and staying up-to-date with industry advancements. Ready to leverage my expertise to excel in a Data Analyst position.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Systems Analyst
Continental Exchange Solutions Inc.
08.2020 - Current
- Managed data quality projects with millions of records, resulting in up to 30% cleaner data.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Resolved or escalated problem tickets to resolve user issues.
- Assessed business requirements to create focused solutions.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Researched data and adopted new technologies to add value to existing offerings.
Quality Assurance Analyst
Continental Exchange Solutions Inc.
08.2013 - 08.2021
- Implemented testing processes decreasing missed requirements by 40% of cases.
- Analyzed root causes and wrote regression test cases to avoid repeating failed scenarios.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on QA topics and strategies.
- Organized and maintained work environment to allow for maximum productivity.
- Fixed identified issues to improve workflows.
- Participated in requirements and used case reviews.
- Wrote and maintained detailed internal documentation on developed systems.
Help Desk Associate
Ria Financial Services
07.2011 - 08.2013
- Effectively support internal web page communications with agents, resulting in 100% creation of money transfers.
- Spearheaded projects to improve service provision, performance or to resolve ongoing requirements.
- Engaged service providers and vendors in logging support and service tickets.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Education
Associate of Science - Computer Science
Cerritos College
Norwalk, CA06.2012
Skills
- Strategic Review
- Operations Analysis
- Extraction Transformation and Loading (ETL)
- User Requirements
- Atlassian JIRA / Confluence
- Query Languages
- Complex Problem-Solving
- Technical Documentation
- Web and Mobile Application QA
- Data Visualization and Presentations
- Postman API
- SoapUI
- Business Intelligence
- Kibanna
- Trello
- Azure DevOps
- PowerBI
- Tableau
- Excel / Google Sheets
Development Languages
- SQL
- R
- Javascript
- Json
Certification
- Google Data Analytics Certificate - 11 Months
- SQL for Data Science Certificate - 1 Month
Timeline
IT Systems Analyst
Continental Exchange Solutions Inc.
08.2020 - Current
Quality Assurance Analyst
Continental Exchange Solutions Inc.
08.2013 - 08.2021
Help Desk Associate
Ria Financial Services
07.2011 - 08.2013
Associate of Science - Computer Science
Cerritos College
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