Christian Casesa
Englewood,CO
Summary
Hospitality professional with over seven years of experience in high-volume, upscale restaurants. Delivered exceptional guest experiences and built strong customer relationships in fast-paced settings. Multitasked effectively while demonstrating strong communication and teamwork skills. TIPS Alcohol Certified.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Trainer / Server
Jacks Lone Tree
Lone Tree, Colorado
10.2025 - Current
- Trained new team members on POS systems, menu knowledge, service standards, and guest engagement, enhancing overall team performance.
- Coordinated with kitchen and bar staff to deliver timely, high-quality service, ensuring guest satisfaction.
- Managed multiple tables with accuracy and professionalism, contributing to a seamless dining experience.
- Maintained detailed knowledge of food and beverage offerings to make recommendations and increase sales.
Trainer / Server
Jacks on Pearl
Denver, Colorado
06.2024 - 11.2025
- Delivered attentive, friendly service, enhancing guest satisfaction in fast-paced, high-volume restaurant.
- Assisted guests with menu selections and wine pairings for optimal dining experience.
- Adapted teaching methods according to the needs of individual learners or groups.
- Guided customers in menu selection, offering tailored recommendations to enhance dining experience.
Server
J Alexanders
Lone Tree, Colorado
04.2023 - 06.2024
- Built rapport with guests through personalized recommendations and attentive service.
- Delivered warm hospitality to guests in an upscale restaurant environment., cleanliness, and professionalism, contributing to positive dining atmosphere.
- Upsold menu items to enhance guest experience and satisfaction.
Server
Print Works Bistro
Greensboro, NC
10.2022 - 04.2023
- Delivered exceptional customer service, positively impacting guest satisfaction and loyalty.
- Addressed guest inquiries and complaints promptly, contributing to a positive atmosphere and customer retention.
- Demonstrated enthusiasm for restaurant offerings during customer interactions. and knowledge about restaurant's menu and products.
Server
Blockade Runner Beach Resort
Wilmington, North Carolina
03.2022 - 09.2022
- Provided a warm greeting to customers to enhance their dining experience, answered questions, and recommended specials to increase profits.
- Monitored guest satisfaction, resolving concerns promptly to maintain positive atmosphere.
- Executed opening and closing duties, ensuring smooth operation by setting up dining area and restocking supplies.
Server
Floriana
Wilmington, North Carolina
04.2021 - 01.2022
- Provided fine-dining service with a focus on detail and hospitality.
- Worked efficiently in a high-volume environment while maintaining excellent customer service.
- Assisted customers in menu selection, providing recommendations and answering questions.
Bus Boy
The Boundary House Restaurant
Calabash, North Carolina
08.2019 - 04.2020
- Delivered food and beverages to customers to assist servers and ensure timely service.
- Cleared tables and reset dining areas promptly to maintain cleanliness and enhance guest experience.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Restocked supplies to support kitchen staff and maintain operational efficiency.
Education
High School Diploma -
West Hampton Beach
Long Island05-2020
Skills
- Guest relations
- Upscale service
- Food/Beverage knowledge
- Sales Techniques
- Team Collaboration
- Multitasking
- Time Management
- Problem Solving
- Leadership Skills
- Communication
Certification
- TIPS On-Premise Alcohol Server Training
- Drivers License
Timeline
Trainer / Server
Jacks Lone Tree
10.2025 - Current
Trainer / Server
Jacks on Pearl
06.2024 - 11.2025
Server
J Alexanders
04.2023 - 06.2024
Server
Print Works Bistro
10.2022 - 04.2023
Server
Blockade Runner Beach Resort
03.2022 - 09.2022
Server
Floriana
04.2021 - 01.2022
Bus Boy
The Boundary House Restaurant
08.2019 - 04.2020
High School Diploma -
West Hampton Beach