Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Manager
Pacific Imports Company
08.2020 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Trained drivers, helpers and support workers in techniques for maximizing efficiency.
Planned delivery routes according to traffic, weather and types of delivery.
Food Delivery Driver
Uber Eats
04.2021 - Current
Verified orders prior to completing deliveries to avoid customer complaints.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Developed and maintained professional relations between customer, store personnel, and company.
Volunteer Manager
The Lords Ranch Community
12.2015 - Current
Managed aspects of program activities and services, overseeing operations of volunteers and mentors and personally corresponding with key donors.
Supported volunteers by providing training, mentoring, developing and delivering resources and identifying and cultivating partnerships to support volunteers.
Supervised and promoted volunteers into permanent roles based on staff feedback.
Met with staff and department managers to maintain currency on volunteer opportunities within each department.
Attended community functions to promote awareness of organization and goals,recruit volunteers and expand network of donors and volunteers.
Food Manager
Juarez Dogs
04.2017 - 03.2020
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
Assisted team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Set schedules for 10 staff members by planning and designating shifts and hours.
Cook Shift Leader
Whataburger
04.2015 - 08.2017
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Business Operations & Documentation Support at My Dad's Business- ( Imports and Export Company )Business Operations & Documentation Support at My Dad's Business- ( Imports and Export Company )