Christian Chiluisa
Woodhaven
Summary
Dynamic IT Operations Associate with a proven track record at Access to Language Studies, excelling in system troubleshooting and application support. Demonstrated attention to detail and team collaboration, enhancing operational efficiency and service delivery. Successfully managed social media strategies while fostering a welcoming environment for diverse participants.
Overview
6
6
years of professional experience
Work History
IT Operations Associate
Access to Language Studies
06.2025 - 08.2025
- Assisted in troubleshooting technical issues for staff and students, enhancing operational efficiency.
- Responded to help desk inquiries, resolving issues in a timely manner.
- Tracked inventory and delivery orders to ensure proper program operations.
- Oversaw student databases and resolved issues ultizing Microsoft Teams.
- Managed program's social media platforms and marketing strategies.
Activities Coordinator
Access to Language Studies
06.2025 - 08.2025
- Coordinated, planned, developed and implemented activities to incoming Italian residents.
- Organized diverse activities, addressing various interests and promoting social interaction among participants.
- Encouraged, supported and assisted leadership teams with attendance tracking.
- Created program's weekly activity schedule and provided alternatives if issues arose.
- Prepared rooms, equipment and supplies and maintained clean activity area.
- Maintained and ordered supplies for activities.
- Navigated 40 students throughout the New York subway system to reach activity sites.
Coding Intern
Coding Summer Program
06.2021 - 07.2021
- Assisted in developing coding projects using Python and Java, enhancing programming skills and knowledge.
- Conducted research on emerging technologies to support project development and improve learning outcomes.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Student Intern
Upward Bound Program
10.2019 - 08.2020
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Participated in presentations related to projects to gain knowledge.
- Attended college level courses in subject including: art, coding, and statistics.
Education
Bachelor of Science - Computer Information Systems: Cybersecurity
CUNY Baruch College
New York, NY05-2026
Skills
- System troubleshooting
- Microsoft Office Suite
- Proficient in Python & SQL
- Foundational knowledge in C
- Team collaboration
Languages
Spanish
English
Timeline
IT Operations Associate
Access to Language Studies
06.2025 - 08.2025
Activities Coordinator
Access to Language Studies
06.2025 - 08.2025
Coding Intern
Coding Summer Program
06.2021 - 07.2021
Student Intern
Upward Bound Program
10.2019 - 08.2020
Bachelor of Science - Computer Information Systems: Cybersecurity
CUNY Baruch College
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