Rylee Bretsch
Leander,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Operations Associate
ClearCube Technology
11.2020 - 08.2023
- Oversaw production and shipments of blade rack server PC's, thin client server drawers, and raspberry pie systems which resulted in a 10% gross income in 2022.
- Assessed business requirements to create focused solutions.
- Improved systems with addition of new features and infrastructure.
- Participated in internal audits regarding quality management system.
- Enhanced interfaces to promote better functionality for users.
- Enhanced and reconstructed computer systems to increase efficiency.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Investigated system issues and implemented resolutions to reduce downtime
- Provided recommendations regarding new hardware and software to keep IT infrastructure up to date
Plumbing Apprentice
Christianson Air Conditioning And Plumbing
01.2019 - 10.2020
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Organized and moved materials from truck to job site to support project requirements.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Measured, threaded, and cut materials to correct angles.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
Education
High School Diploma -
Rouse High School
Leander, TX05.2018
Skills
- System troubleshooting
- Hardware and Software Repair
- Customer service
- Technical support
- Hardware maintenance
- Project management
- Problem solving
- Operating systems
- Performance monitoring
- Team collaboration
- IT Resource Use
- IT Performance Reports
- Adaptability
- Software installation
Certification
- Licensed Plumbing Apprentice - 2019-2020
Timeline
IT Operations Associate
ClearCube Technology
11.2020 - 08.2023
Plumbing Apprentice
Christianson Air Conditioning And Plumbing
01.2019 - 10.2020
High School Diploma -
Rouse High School
Similar Profiles
Henk VolschenkHenk Volschenk
Training Supervisor at Cape Peninsula University of Technology (CPUT), South African Renewable Energy Technology Centre (SARETEC)Training Supervisor at Cape Peninsula University of Technology (CPUT), South African Renewable Energy Technology Centre (SARETEC)
Conor AdamsConor Adams
Sales Development Representative at Bluewave Technology Group (formerly AVAIL Technology Solutions)Sales Development Representative at Bluewave Technology Group (formerly AVAIL Technology Solutions)
Alison HawkinsAlison Hawkins
Vice President of Client Services at Orion Advisor Technology (Redtail Technology)Vice President of Client Services at Orion Advisor Technology (Redtail Technology)
Christopher LundeenChristopher Lundeen
Construction Superintendent at Whitestone Construction GroupConstruction Superintendent at Whitestone Construction Group
Lexie GarciaLexie Garcia
Instructional Assistant at Leander ISDInstructional Assistant at Leander ISD