Christian Coleman
Westmont,IL
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
2
2
years of professional experience
Work History
Senior Manager
LegalShield - One Pre-Paid Way
Westmont, IL
03.2024 - Current
- Established processes to ensure efficient workflow throughout the organization.
- Conducted performance reviews for team members.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Insurance Agent
New York Life & NYLIFE Securities
, IL
12.2023 - 06.2024
- Scheduled meetings with prospective clients to discuss available products and services.
- Assessed customer risk levels and recommended appropriate coverage options.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Sales Associate
Xfinity Comcast
Westmont, IL
07.2023 - 11.2023
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Conducted inventories on a regular basis to track stock levels.
Sales Associate
T-Mobile
Westmont, IL
01.2023 - 03.2023
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
Camp Counselor
Westmont Yard
Westmont, IL
06.2022 - 08.2022
- Enforced safety rules while supervising high ropes course activities such as zip lining and rock climbing walls.
- Developed individualized behavior management plans for campers with special needs.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Assisted in developing weekly lesson plans for various age groups.
Education
Bachelor of Science - Pure Mathematics
Indiana University Bloomington
Bloomington, IN09-2026
Skills
- Talent Development
- Sales closing
- Sales Techniques
- Written/Verbal Communication
- Active Listening
- Troubleshooting
- Decision-Making
- Calm Under Pressure
Affiliations
- Computer Science (Cybersecurity)
- Sales (Insurance, Legal Plans, Mobile)
- Marketing (Ads, Socials)
Studying For
- Comptia A+ (Expected: August 28th)
- Cisco CCNA (Expected: November 20th)
- Network+ (Expected: September 20th)
- Linux+ (October 15th)
References
References available upon request.
Timeline
Senior Manager
LegalShield - One Pre-Paid Way
03.2024 - Current
Insurance Agent
New York Life & NYLIFE Securities
12.2023 - 06.2024
Sales Associate
Xfinity Comcast
07.2023 - 11.2023
Sales Associate
T-Mobile
01.2023 - 03.2023
Camp Counselor
Westmont Yard
06.2022 - 08.2022
Bachelor of Science - Pure Mathematics
Indiana University Bloomington
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