Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christian Contreras

Redwood City,CA

Summary

Driven banking professional with expertise in building relationships and retaining small business customers. Successful analyzing accounts and current packages in order to propose updates and correct problems. Good communication, multitasking and planning abilities.

Overview

4
4
years of professional experience

Work History

Sales Representative

Bay Area Seafood
Hayward, CA
10.2021 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

Relationship Banker

Bank Of America
Redwood City, CA
08.2019 - 09.2021
  • Cash handling experience.
  • Worked with clients to address and respond to client and partnership management issues.
  • Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
  • Backed up teller team by handling needs of new and existing customers at main counter.
  • Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.


Customer Service Representative

Best Buy
San Carlos, CA
11.2018 - 07.2019
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

Associate of Science - Accounting And Computer Science

Foothill College
Los Altos, CA
06.2022

High School Diploma -

Woodside High School
Woodside, CA
06.2018

Skills

  • Strong Worth Ethic
  • Reliable
  • Leadership skills
  • Bilingual (Spanish & English)
  • Critical Thinker
  • Problem Solver
  • Verbal and Written Communication
  • Customer Service

Accomplishments

  • Played varsity soccer
  • Academic Honor Roll

Timeline

Sales Representative

Bay Area Seafood
10.2021 - Current

Relationship Banker

Bank Of America
08.2019 - 09.2021

Customer Service Representative

Best Buy
11.2018 - 07.2019

Associate of Science - Accounting And Computer Science

Foothill College

High School Diploma -

Woodside High School

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Christian Contreras