Audra Gruber
Medina,OH
Summary
Dedicated and highly motivated professional committed to ensuring exceptional client and employer satisfaction, while actively contributing to the overall success of the organization. Proficient in navigating fast-paced environments and adept at meeting and exceeding deadlines while effectively managing company needs and demands. Known for strong loyalty and cultivating long-lasting relationships with clients through a combination of excellent service and adherence to company policies and procedures. I pride myself on providing a friendly and engaging customer experience that leaves a lasting positive impression.
Overview
16
16
years of professional experience
Work History
Outside Sales/Inside Sales Representative
National Federation of Independent Business
07.2019 - 08.2023
- Traveled onsite to business locations, both announced and unannounced
- Called on business owners while working remotely
- Meeting with and educating small business owners on the benefits of joining a small business organization
- Called on previous business owners for renewals and maintained relationships
- Developed new accounts
- Conduct sales calls in person and through virtual meetings
- Within the first year trained new potential employees on how to approach small business owners in person, virtually, and on phone
- Number one in the nation during my first week of working at NFIB and consistently after
- Voted MVP of my class
- Presidents Club
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Streamlined call flow processes for more efficient response times and increased productivity.
CDA at Family Orthodontist
10.2014 - 07.2019
- Offering excellent clinical and customer relation's skills gained through extensive experience within high-volume dental practices
- Display a warm, friendly demeanor and gentle touch during all dental procedures, earning consistent praise from patients and employers
- Expose and process dental x-rays, maintains patient records, lab equipment, and sterilize instruments
- Manage patient scheduling, Educate patients on postoperative and on general health care.
Sales Representative
Creative Color
01.2008 - 01.2019
- Present, promote and sell services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
Skills
- Verbal and Written Communication
- Business Development
- Sales Proposal Creation
- Strategic Negotiations
- Comfortable driving and walking in all weather conditions
- Reliable and punctual
- Ability to handle fast-past environment
- Strong Worth Ethic
- Ability to handle/resolve problems
- Non-smoker
- Self motivator
- Professional demeanor
- Excellent Multitasker
- Adaptive team player
- Strong customer rapport
- Comfortable driving for long periods
Additional Information
- Medina County Career Center
- Heritage College
- CPR Certified
- Radiology License
Timeline
Outside Sales/Inside Sales Representative
National Federation of Independent Business
07.2019 - 08.2023
CDA at Family Orthodontist
10.2014 - 07.2019
Sales Representative
Creative Color
01.2008 - 01.2019