DAN FINN

• Maintained detailed records of customer interactions, orders and account status updates.
• Participated in trade shows and sales events to promote products and network with potential clients.
• Worked in conjunction with outside sales representative to maintain and grow product sales.
• Developed and maintained strong relationships with existing clients to ensure repeat business.
• Surpassed monthly and yearly sales targets through strategic sales techniques and initiatives.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Developed and maintained relationships with key customers to ensure customer satisfaction.
• Utilized CRM software to track sales progress and communicate with team members.
• Provided customers with product information, pricing and availability.
• Maintained detailed account records and contact logs to facilitate sales process.
• Engaged in B2B sales, retail sales, technical support, and customer service.

• Facilitated all FOB customer asphalt orders for four Massachusetts locations.
• Managed existing customer accounts, along with soliciting new customers for future sales opportunities.
• Assisted in engineering and implementing a brand-new sales tracking CRM (Zoho) that is now used by Brox Industries for the sales of all asphalt and aggregate materials, which has changed the entire sales structure of the company by eliminating all paper copies and replacing them with digital footprints.

• Over 4 years of quality control experience in the lab and field within the paving industry, working hands-on with all materials used in the production and manufacturing of hot mix asphalt (HMA) and warm mix asphalt (WMA).
• A solid grasp of aggregate crushing procedures, a thorough understanding of using best practices for general roadway construction, and an overall knowledge of all facets of the paving industry.

Major Projects

• Hanscom Air Force Base Runway Resurfacing - P-401 mix
• Rte. I-95/128 Burlington/Lexington - Open Graded Friction Course (OGFC) mix
• Massachusetts Ave. At Commonwealth Ave., Boston, MA - Bridge Protective Course.
• Various MassDOT and NHDOT roadway construction projects

• Assisted with correcting systemic problems in order to eliminate errors.