Lu Donahue
10059 Amelia Ave,FL
Summary
Directed and executed large fundraising events over a nine-year period.
Achieved recognition for delivering outstanding customer service excellence.
Talented Job Title successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2023
2023
years of professional experience
Work History
Inside Sales Representative
Northern Wire
Merrill, WI
- Developed and maintained strong customer relationships to drive sales growth.
- Conducted product demonstrations to educate clients on features and benefits.
- Managed inbound inquiries and provided prompt, accurate responses to customer needs.
- Collaborated with marketing team to create targeted promotional materials for outreach.
Teller Supervisor
Park City Credit Union
Merrill, WI
02.2022 - 09.2022
- Supervised daily operations of teller team, ensuring adherence to policies and procedures.
- Trained new tellers on effective customer service techniques and operational workflows.
- Monitored cash handling processes, maintaining accuracy and compliance with security protocols.
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
- Implemented process improvements, reducing transaction times and increasing efficiency for the team.
- Managed teller schedules, ensuring adequate staffing levels during peak business hours.
- Counted cash drawers and made bank deposits.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Examined tellers' reports of daily transactions for accuracy.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
High School Diploma -
Stevens Point Area Senior High
Stevens Point, WISkills
- Customer relationship management
- Sales growth strategies
- Product demonstrations
- Inbound sales support
- Responsive communication
- CRM software proficiency
- Sales forecasting
- Attention to detail
- Exceptional customer service
- Product knowledge
- Relationship development
- Driven
- Customer service
- Verbal and written communication
- Excellent time management
- Dependable
- Multitasking Abilities
- Teamwork and collaboration
- Excellent communication
- Problem-solving
- Active listening
- Cash handling
- Decision-making
Timeline
Teller Supervisor
Park City Credit Union
02.2022 - 09.2022
Inside Sales Representative
Northern Wire
High School Diploma -
Stevens Point Area Senior High