CHRISTIAN COPELAND
Roscoe,IL
Summary
Professional with deep expertise in product development, known for driving impactful results. Excel in team collaboration, adaptive to changing needs, and reliable in delivering outcomes. Skilled in market analysis, project management, and innovative solution creation. Valued for strong leadership, clear communication, and strategic planning abilities.
Overview
12
12
years of professional experience
Work History
Product Development & Custom Applications
RCV Performance Products
Rockford, USA
03.2015 - Current
- Company Overview: Leading manufacturer of offroad driveline components
- Develop new applications and modify existing applications
- Explore new market opportunities through B2B relations and trade shows
- Manage sales order processing via online, email, and phone calls
- Provide dealers and customers with updates on sales orders
- Field technical calls pertaining to installation, product function, and part dimensions
- Collaborate with engineering team to develop new ideas
- Create bills of materials and routings, as well as modify descriptions, components and pricing through CRM
- Train new employees in warranty management, order processing and technical support
Manager
Jimmy Johns
Rockford, USA
06.2012 - 02.2015
- Directed and guided team members on daily responsibilities, related to store inventory management and ensuring smooth operations
- Managed the processing of credit card reports and cash during closing procedures
- Maintained efficient cleaning and preparation of the store for the upcoming business day
Education
ASSOCIATES DEGREE - AUTOMOTIVE MANAGEMENT
ROCK VALLEY COLLEGE
HIGH SCHOOL DIPLOMA -
HARLEM HIGH SCHOOL
Skills
- Product Development
- Critical Thinking
- Customer Service
- Technical Support
- Microsoft Office Suites
- Project Management
- Bills of Material & Part Structures
- Entry Level CAD experience (Solidworks)
- Quality Management
- Program Management
- CMM, MIC, Caliper experience
Timeline
Product Development & Custom Applications
RCV Performance Products
03.2015 - Current
Manager
Jimmy Johns
06.2012 - 02.2015
HIGH SCHOOL DIPLOMA -
HARLEM HIGH SCHOOL
ASSOCIATES DEGREE - AUTOMOTIVE MANAGEMENT
ROCK VALLEY COLLEGE