Summary
Overview
Work History
Education
Skills
Timeline
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Christian Covington

Memphis,TN

Summary

Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction through complex problem-solving and exceptional service. Skilled in inventory management and cross-functional teamwork, I effectively streamlined processes and fostered strong stakeholder relationships, leading to improved engagement and operational efficiency.

Overview

2
2
years of professional experience

Work History

RPND Associate

Amazon
10.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Supervisor

PL Marketing
06.2023 - 10.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely responses to inquiries, addressing concerns, and finding practical solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Associate of Science - Criminal Justice

University of Phoenix
Tempe, AZ
08-2018

High School Diploma -

Southwind High School
Memphis, TN
05-2016

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Complex Problem-solving
  • Order fulfillment
  • Inventory management
  • Cross-functional teamwork
  • Production support

Timeline

RPND Associate

Amazon
10.2024 - Current

Supervisor

PL Marketing
06.2023 - 10.2024

Associate of Science - Criminal Justice

University of Phoenix

High School Diploma -

Southwind High School

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