Highly experienced in research coordination with notable background in managing complex projects and facilitating efficient communication between key stakeholders. Demonstrated strengths include analytical prowess, problem-solving capacity, and proficient use of statistical software for data analysis. Previous work has resulted in streamlined research processes, improved data collection efficiency, and enhanced collaboration among research teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
Gainesville, GA
06.2023 - 07.2024
Provided a high degree of hospitality to build an excellent guest experience.
Diligently provided beverages, meals, and bread.
Bussed excess dishware from guest tables.
Offered personalized recommendations for guests.
Consistent placement in the Top 5 of BLAST Report scores among the 40+ servers in the restaurant, regularly achieving over 100% add-on cumulative scores.
>90 point scores on my two corporate shopping encounters, demonstrating menu knowledge, upselling skills, and hospitality.
Consistently high reviews from guests visiting my section, with several regulars coming for my service specifically.
Assisted in onboarding for new servers.
Undergraduate Research Assistant
University of North Georgia
Oakwood, GA
08.2023 - 05.2024
Worked as the leader of a research team under the supervision of Dr. Efren Velazquez and Dr. Troy Smith.
Conducted original research, performed data analysis, wrote grant proposals and manuscript drafts, and presented findings at local and regional-level conferences.
Developed technical proficiency in Microsoft Office Suite, SPSS, OpenSesame, MATLAB, and the BrainVision EEG Suite.
Took two studies, 'Analyzing the Avoidance of Healthcare in Emerging Adults' and 'Comparing the Mismatch Negativity of Musicians and Nonmusicians,' from research question to professional conferences.
Presented 'Analyzing the Avoidance...' at SEPA 2024, the largest psychology conference in the Southeast United States.
Finished 2nd in the Annual Research Conference Research Pitch contest for 'Analyzing the Avoidance...'
Received a prize for Best Social Science/Humanities Research at ARC 2024 for 'Analyzing the Avoidance ...'.
Earned more than $1,000 in grant money for conducting and presenting research at the University of North Georgia.
Supplemental Instructor
University of North Georgia
Oakwood, GA
01.2023 - 05.2024
Organized structured study sessions for courses with a high probability of students failing or withdrawing.
Served as the Supplemental Instructor for Quantitative Methods, the Department of Psychology's hybrid between a statistics and research design course.
Coordinated with students, professors, and university administrators to ensure that my study sessions were designed to convey relevant information at a digestible pace, while managing students' workloads.
Developed and taught proficient use of the Microsoft Office Suite and SPSS.
Attended regular meetings with supervisors and professors.
Achieved the highest overall attendance for sessions in the Spring 2023 semester, with upwards of 80% of students enrolled in a Quantitative Methods course attending my sessions regularly.
Trained Supplemental Instructors within the Quantitative Methods discipline across both the University of North Georgia's Dahlonega and Gainesville campuses.
Event Specialist
Soirees Southern Events
Clermont, GA
12.2018 - 05.2023
Provided a variety of hospitality services based on the demands and requirements of the event for which I was contracted, typically weddings and luncheons.
Set up and served at catered buffets, set up and broke down tables, chairs, and floral displays, restocked drink stations and open bars, bussed dishware from guests' tables, and washed dishes.
Primary duty was to help in the creation of an excellent guest experience through the highest degree of hospitality.
Provided 5 years of excellent customer service and dedication to creating perfect memories for wedding guests.
Assistant General Manager
Popeye's Restaurants
Dawsonville, GA
08.2020 - 12.2021
Worked from a Team Member to the Assistant General Manager.
Worked every position within the restaurant, including as a fry cook, side preparation, expedite station, order taking, employee hiring and onboarding, product inventory, LTO advertisement installation, finance management, and communication with corporate and regional managers.
Developed proficiency with the Xenial POS and back-of-house software packages.
Oversaw the decrease of overall drive-thru wait times to under the 3:30 minute goal, as laid out by corporate management.
Raised customer reviews from below the minimum threshold to Top 5 in our region.
Facilitated the transfer of General Manager duties twice during tenure, providing training to both GM replacements.