Caleb Backer
Chesapeake,VA
Summary
Competitive customer service sales representative skillful in building relationships and securing new business. Friendly with superior communication, interpersonal and problem-solving abilities. Bringing several-year history of increasing sales and revenue using consultative techniques.
Overview
3
3
years of professional experience
Work History
Server
Carrabba's Italian Grill
Chesapeake
02.2022 - 05.2022
- Provided top-notch customer service by utilizing hospitality techniques to serve food and drinks
- Recognized by general manager, manages 8+ stores, for being top 10 dollar take home seller for several months in a row.
- Consistently achieved top sales performance for multiple years
Waiter Assistant
Swan Terrace, The Founder's Inn
Virginia Beach
10.2020 - 09.2021
- Contributed to the efficiency of the wait staff team through aiding in food and drink service, as well as table clearing.
- Clearing tables after customers have finished their meals.
- Handling customer complaints professionally and escalating them to a supervisor when necessary.
- Managed payment processing and guaranteeing prompt bill settlement before customer’s departure.
- Ensured the dining area was consistently clean and organized, handling tables, floors, and service stations
Lifeguard
The Founders Inn
Virginia Beach
05.2019 - 10.2019
- Ensure safe swimming conditions for guests at The Founders Inn.
- Enforce safety rules and regulations to prevent accidents
- Ensured the area was not overpopulated by accurately tracking the number of swimmers
- Rendered aid to individuals at risk of drowning or in need of immediate assistance in water bodies
- Performed rescues utilizing appropriate techniques and equipment in response to drowning or swimming incidents.
- Administer first aid and CPR when necessary.
- Performed regular inspections on pool equipment for safety and cleanliness
Education
Bachelors Degree - Business Analytics
Regent University
Virginia Beach, VA07-2025
High school diploma -
Great Bridge High School
Chesapeake, VA05.2021
Skills
- Customer service
- Lifeguard
- Strength Training
- Physical fitness
- Microsoft Office
- Restaurant Experience
- Serving Experience
- Sports Coaching
- Cash handling
- Windows
- Swimming
- Busser
- Data Analysis
- Analytics
- Encryption
- Risk assessment
- Microsoft Excel
- Statistical analysis
Timeline
Server
Carrabba's Italian Grill
02.2022 - 05.2022
Waiter Assistant
Swan Terrace, The Founder's Inn
10.2020 - 09.2021
Lifeguard
The Founders Inn
05.2019 - 10.2019
Bachelors Degree - Business Analytics
Regent University
High school diploma -
Great Bridge High School
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