Christian Davis
Greenville
Summary
An energetic and self-motivated worker with over 8 years of diverse experience in customer service roles within the fitness, aviation, and hospitality sectors. Demonstrates a strong work ethic and excels in building relationships, leveraging skills in team leadership and communication to enhance customer satisfaction. Passionate about utilizing Microsoft and Google Suites and seeking a stable position to further apply and expand expertise.
Overview
11
11
years of professional experience
Work History
Customer Service Agent
Piedmont Airlines
01.2025 - Current
- Assist passengers in checking in, boarding and disembarking flights
- Assist customers with special needs, including arranging for wheelchairs and other special services
- Research history and make calls to reunite bags with customers
- Operate the Jetway
Member Services Representative
Crunch Fitness
01.2024 - 03.2025
- Guide members on tours and maintained CRM with warm demeanor and being relatable.
- Schedule appointments, answer phone calls, and complete membership sign-ups.
- Inform members and guests about special promotions.
- Team Lead (3 months): created strategies on reorganization of facility and supervised overnight activity.
Evening Supervisor, Dishwasher, Food Server
IHOP
06.2018 - 01.2021
- Managed server close-outs and cash handling, ensuring accuracy and accountability.
- Guided night shift team, and improving shift performance.
- Maintained cleanliness and effectively assisted coworkers in clearing tables to quickly attend to guests.
Admin Assistant/ Receptionist
Phyllis Wheatley Center
Greenville, US
01.2015 - 01.2017
- Assisted in filing paperwork, print copies, and checking for accurate information on recreation members.
- Directed parents to locate their child upon verification.
- Prepared meals and helped set up for activities.
Education
Bachelor of Science - Business Administration: Management/Marketing
Lander University
Greenwood, SC05.2023
Skills
- Time management
- Strategic Thinking
- Adaptable
- Customer service
- Communication
- Team Player
- Microsoft Suite
Courses
- Humans Resource Management
- Business Analysis Using Spreadsheets
- Human Resource Management
- Business Strategy
Timeline
Customer Service Agent
Piedmont Airlines
01.2025 - Current
Member Services Representative
Crunch Fitness
01.2024 - 03.2025
Evening Supervisor, Dishwasher, Food Server
IHOP
06.2018 - 01.2021
Admin Assistant/ Receptionist
Phyllis Wheatley Center
01.2015 - 01.2017
Bachelor of Science - Business Administration: Management/Marketing
Lander University