Christian Dejesus
The Bronx,NY
Summary
Co-elevating leader who achieves success through team growth and engagement. Consistently addressing root causes and builds a cohorts that engages in peer-to-peer coaching. Easily adapts approach based on individual team member needs.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Starbucks
New York, New York
08.2024 - Current
- Review stores' P&L statements, and adjust operations as needed to ensure profitability.
- Process payroll and adjust timecards.
- Perform routine inventory and supply audits, ordering as needed.
- Participate in district-wide hiring.
- Oversee multiple locations as needed.
- Coach and document teams' performance in line with company policies.
- Create and enforce performance templates and guidelines.
- Mentor internal talent for the promotional pipeline.
- Lead store meetings recapping metrics, aligning on goals, and planning projects.
- Food Safety Certified through NYS, earning an 'A' rating through the NY State Health Department.
- Monitored merchandise displays to maintain visual standards and promote products effectively.
- Implemented loss prevention measures to protect store assets and minimize shrinkage.
- Collaborated with upper management on strategic planning initiatives for store growth.
Service & Engagement Executive Team Leader
Target
The Bronx, New York
06.2022 - 08.2024
- Led a guest-focused department of 85 team members.
- Manage both daily and annual inventory audits, and cash management.
- Developed and implemented a training curriculum for team leaders, and provided follow-up to ensure team members retained the information they were taught.
- Collaborate with other department managers to ensure the store's daily metrics are met, and present comprehensive insights on store performance during corporate management visits.
- Regularly liaise with District Store Managers to discuss key performance indicators, including net promoter score, drive-up time, and adherence to grocery temperature standards.
- Collaborate with the asset protection team regarding theft, scams, and safety.
- Collaborate with HR to uphold the team's work-life balance, ensure adherence to meal regulations, and promote ethical standards.
- Establish a culture of accountability through clear expectations and performance management.
Education
Bachelor's - Business Administration and Health Management
Suny Oswego
Oswego, NY05-2022
Skills
- P&L Statement analysis
- Inventory management
- Payroll administration
- Loss prevention
- Food safety compliance
- Performance management
- Delegation techniques
- Floor display designs
- Operations management
- Customer loyalty and retention
Timeline
Assistant Store Manager
Starbucks
08.2024 - Current
Service & Engagement Executive Team Leader
Target
06.2022 - 08.2024
Bachelor's - Business Administration and Health Management
Suny Oswego