Open To Work
Christian Dunkerton
Charlton,USA
Work Preference
Summary
Dynamic professional with proven expertise in inspection training and customer service. Recognized for achieving high customer service satisfaction rates. Strong management and training skills enhance effectiveness as a trainer. Ready to apply these skills in a new industry.
Overview
9
9
years of professional experience
Work History
Pest Control Technician and Trainer
Proof Pest Control
Marlborough, USA
05.2024 - Current
- Trained new staff on state and federal pesticide application and storage regulations, fostering a knowledgeable and compliant team.
- Inspected commercial and residential properties for pest infestations, developing tailored treatment plans that ensured effective pest control solutions.
- Applied pesticides and treatments following strict safety protocols to ensure effective pest control.
- Maintained detailed records of services rendered and customer communications, enhancing accountability and service quality.
Commercial Pest Control Technician, Site Inspector
Ford’s Hometown Services
Worcester, USA
12.2022 - 05.2024
- Inspected commercial buildings for pest and rodent infestations, developing targeted remediation plans to address identified issues.
- Applied restricted pesticides in kitchens, warehouses, and other commercial spaces.
- Ensured proper handling and storage of all pesticides in compliance with EPA and MDAR guidelines.
- Managed daily schedules and maintained accurate records for each account, ensuring organized workflow.
- Addressed client concerns promptly, enhancing customer satisfaction through effective communication.
Residential Pesticide Applicator
Mosquito Squad
Auburn, USA
05.2022 - 11.2022
- Conducted thorough inspections to identify mosquito breeding sites.
- Applied pesticides using specialized equipment and techniques safely.
- Educated clients on mosquito control methods and prevention strategies.
Store Manager
D'Angelo's Sandwich Shop
Auburn, USA
09.2017 - 01.2022
- Managed daily operations to ensure efficient service and optimal customer satisfaction.
- Oversaw inventory management and ordering processes, ensuring optimal stock levels.
- Implemented promotional strategies, boosting customer engagement and increasing sales.
- Trained and supervised staff, enhancing team capabilities to meet performance standards.
- Promoted to assistant store manager in 2019 after initial role as team member.
- Handled cash management, including calculating and making bank deposits.
- Ensured compliance with health and safety regulations in food preparation areas.
- Supervised guest service and food preparation, including catering orders.
Skills
- Site Inspection
- Pest Identification
- Regulatory compliance
- Safety protocol adherence
- Pest management strategies
- Inventory management
- Record keeping and reporting
- Staff training
- Customer relationship management
- Time management
Education And Skills
Massachusetts Pesticide Applicator’s license, Furnished upon request.
Timeline
Pest Control Technician and Trainer
Proof Pest Control
05.2024 - Current
Commercial Pest Control Technician, Site Inspector
Ford’s Hometown Services
12.2022 - 05.2024
Residential Pesticide Applicator
Mosquito Squad
05.2022 - 11.2022
Store Manager
D'Angelo's Sandwich Shop
09.2017 - 01.2022