Christian Flores Torres
Denver,CO
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Always liked working with my hands, growing up and working on my dads cars gave me that satisfaction of working with my hands and I have carried that my whole life I would always try to help around the house in whatever way I could and in any chance I could help a hand out and learn something new I would, always enjoyed trying new things and just getting out there out of my comfort zone
Overview
2
2
years of professional experience
Work History
Customer Satisfaction Representative
AutoZone
Denver , Colorado
08.2023 - Current
- Conducted research to identify the root cause of customer issues.
- Provided customers with helpful information regarding products and services.
- Developed training materials to educate staff on best practices for providing excellent customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Generated reports summarizing customer feedback, service levels, and other metrics.
- Used diagnostic computers to identify system malfunctions in cars' electrical systems.
- Followed safety protocols while working on vehicles in order to reduce potential risks of injury.
- Tested car batteries using a voltmeter to ensure proper charging.
- Pulled parts, recorded inventory information and prepared tools for jobs.
- Lifted and moved tools, equipment, new items and parts into place.
Construction Helper
Andy’s repairs
Denver, CO
07.2022 - 08.2022
- Lifted heavy objects using cranes and hoists safely.
- Conducted regular inspections of all tools used on the job site.
- Provided support to carpenters, masons, electricians and plumbers in their respective tasks.
- Cleaned job sites daily to maintain a safe work environment.
- Organized tools and supplies to ensure easy access during projects.
- Assisted with the demolition of existing structures and removal of debris.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
Education
High School Diploma -
Dsst College View Highschool
Denver , Colorado05-2024
Skills
L
- Team Collaboration
- Multitasking
- Effective Communication
- Attention to Detail
- Problem-solving aptitude
- Adaptability and Flexibility
- Active Listening
Timeline
Customer Satisfaction Representative
AutoZone
08.2023 - Current
Construction Helper
Andy’s repairs
07.2022 - 08.2022
High School Diploma -
Dsst College View Highschool