Christian Fortilus
Belleville,NJ
Summary
Searching for a position as a Customer Service role to use years of experience and knowledge. I'm a diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
11
11
years of professional experience
Work History
Food and Beverage Cashier
Barclays Center
02.2020 - 06.2023
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Engaged customers to help create superior food and beverage experience.
- Operated and sanitized kitchen and food preparation equipment.
- Provided correct change to customers while following cash handling policies and procedures.
- Made change and issued receipts or tickets to customers for each transaction.
- Resolved customer complaints independently or with aid of supervisor.
Sales Representative
Macys Department Store
04.2013 - 08.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Stock Associate
Target
10.2012 - 03.2014
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
- Maintained stockroom records and generated reports for management.
Education
Associate of Applied Science -
Bramson ORT College
Forest Hills, NY07.2014
Skills
- Inventory management
- Purchase assistance
- Cash drawer management
- Point of sale operation
- Refunds and exchanges
- Customer assistance
Timeline
Food and Beverage Cashier
Barclays Center
02.2020 - 06.2023
Sales Representative
Macys Department Store
04.2013 - 08.2018
Stock Associate
Target
10.2012 - 03.2014
Associate of Applied Science -
Bramson ORT College
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