Christian Fortilus
Belleville,NJ
Summary
Searching for a position as a Customer Service role to use years of experience and knowledge. I'm a diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
11
11
years of professional experience
Work History
Food and Beverage Cashier
Barclays Center
Brooklyn, NY
02.2020 - 06.2023
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Engaged customers to help create superior food and beverage experience.
- Operated and sanitized kitchen and food preparation equipment.
- Provided correct change to customers while following cash handling policies and procedures.
- Made change and issued receipts or tickets to customers for each transaction.
- Resolved customer complaints independently or with aid of supervisor.
Sales Representative
Macys Department Store
New York, NY
04.2013 - 08.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Stock Associate
Target
Flushing, NY
10.2012 - 03.2014
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
- Maintained stockroom records and generated reports for management.
Education
Associate of Applied Science -
Bramson ORT College
Forest Hills, NY07.2014
Skills
- Inventory management
- Purchase assistance
- Cash drawer management
- Point of sale operation
- Refunds and exchanges
- Customer assistance
Timeline
Food and Beverage Cashier
Barclays Center
02.2020 - 06.2023
Sales Representative
Macys Department Store
04.2013 - 08.2018
Stock Associate
Target
10.2012 - 03.2014
Associate of Applied Science -
Bramson ORT College