Night Manager specializing in team leadership, customer service and food safety. Organized, detail-oriented and proactive with excellent communication skills. Seeking new opportunities with a new company.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Night Manager
Checkers/Rally’s Restaurants
Grand Rapids, MI
09.2023 - 09.2025
Supervised nightly operations to ensure smooth restaurant workflow.
Trained and mentored staff on customer service standards.
Managed inventory levels and unload truck deliveries
Resolved customer complaints to maintain satisfaction and loyalty.
Assisted with cash handling and end-of-day financial reconciliation.
Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.