Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Friend

Grand Rapids,MI

Summary

Night Manager specializing in team leadership, customer service and food safety. Organized, detail-oriented and proactive with excellent communication skills. Seeking new opportunities with a new company.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work History

Night Manager

Checkers/Rally’s Restaurants
Grand Rapids, MI
09.2023 - 09.2025
  • Supervised nightly operations to ensure smooth restaurant workflow.
  • Trained and mentored staff on customer service standards.
  • Managed inventory levels and unload truck deliveries
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Assisted with cash handling and end-of-day financial reconciliation.
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.

Education

Grand Rapids Montessori High School
Grand Rapids, MI

Skills

  • Night operations management
  • Customer service
  • Inventory management
  • Food handling standards

Timeline

Night Manager

Checkers/Rally’s Restaurants
09.2023 - 09.2025

Grand Rapids Montessori High School
Christian Friend