Christian Gagliardi
Leesburg
Summary
Dynamic operations leader with a proven track record at Paramount Construction Services, excelling in team building and logistics management. Spearheaded market expansion initiatives, enhancing revenue generation while fostering strong client relationships. Expert in operations oversight, implementing innovative solutions that drove productivity and streamlined processes for optimal efficiency.
Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
36
36
years of professional experience
Work History
VP of Operations
Paramount Construction Services
09.1999 - 03.2025
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
- Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
- Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
- Fostered a culture of continuous improvement within the organization by implementing best practices in operations management and providing ongoing training for staff members.
- Instituted risk management protocols to proactively address potential issues before they escalated into major problems affecting business operations or customer satisfaction levels.
- Cultivated strong vendor relationships, enabling effective negotiation on pricing and terms for better cost control.
- Oversaw inventory management, optimizing stock levels for maximum turnover without compromising availability or customer satisfaction.
- Mentored team members on best practices in operations management, fostering a culture of continuous learning and growth within the organization.
- Optimized supply chain management for improved product availability and reduced lead times.
- Spearheaded quality assurance initiatives to ensure consistent delivery of high-quality products while minimizing production defects.
- Implemented an effective workforce planning strategy, balancing staffing needs with budgetary constraints while maintaining optimal employee engagement levels.
- Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
- Established and directed successful programs focused on a National Level.
- Assisted in recruiting, hiring and training of team members on a National Level.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Sales Support Associate
Stohlman Volkswagen-subaru
06.1989 - 09.1999
- Developed comprehensive knowledge of company products and services to effectively address customer inquiries.
- Enhanced team productivity by streamlining sales support processes and procedures.
- Assisted in achieving sales targets through effective coordination with the sales team.
- Optimized inventory management, monitoring stock levels, and coordinating product replenishment as needed.
- Expedited quote generation by maintaining an updated database of product offerings and pricing information.
- Fulfilled ad-hoc administrative duties as required which contributed towards overall operational efficiency within the workplace.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Boosted customer satisfaction by providing timely and accurate sales support services.
- Successfully managed multiple projects simultaneously while maintaining attention to detail throughout all tasks.
- Prepared and presented sales reports and customer profiles to upper management.
- Collaborated with sales and marketing teams to create and execute promotional campaigns.
Education
Bachelor of Arts - Communications
George Mason University
Fairfax, VA05-1996
Skills
- Team building and motivation
- Operations management
- Organizational development
- Production scheduling
- Logistics management
- Operations oversight
- Business development
- Financial acumen
- Scheduling
- Project management
- Growth planning
- Revenue generation
- P&L Administration
- Multitasking Abilities
- Excellent communication
- Effective leader
- Relationship building
- Customer relationship management
- Inventory tracking and management
- Staff training
Accomplishments
- Collaborated with 100's of employees in the completion of 1000's of multi Family Renovations on a National Level
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory spreadsheets, unit count tracking and monthly draw/invoicing amounts.
Languages
Spanish
Native or Bilingual
Italian
Professional Working
Timeline
VP of Operations
Paramount Construction Services
09.1999 - 03.2025
Sales Support Associate
Stohlman Volkswagen-subaru
06.1989 - 09.1999
Bachelor of Arts - Communications
George Mason University
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