Christian Gagnon
Fort Lauderdale,FL
Summary
Extensive experience in quality control and inspection at Airworthy Aerospace. Proven track record in enhancing inspection procedures and effective communication skills. Skilled in documentation and recordkeeping, with a strong commitment to safety compliance and customer service excellence. Recognized for improving operational efficiency and fostering teamwork in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Inspector
Airworthy Aerospace
Coral Springs, FL
02.2023 - 01.2026
- Conducted detailed inspections of aircraft components to ensure compliance with safety regulations.
- Identified and documented discrepancies in materials, facilitating timely corrective actions.
- Ensured thorough reporting of findings to maintain comprehensive records for regulatory compliance audits.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
- Maintained up-to-date knowledge of regulatory changes to ensure inspections were conducted in line with current laws.
Restaurant Waiter
Grand Lux Cafe
Boca Raton, FL
11.2020 - 01.2023
- Provided exceptional customer service by anticipating guest needs and resolving issues promptly.
- Managed multiple tables efficiently while maintaining high standards of food and beverage knowledge.
- Trained new staff on menu offerings, service techniques, and restaurant protocols to ensure consistency.
- Collaborated with kitchen staff to ensure timely delivery of orders and adherence to quality standards.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Increased sales significantly by upselling higher-end products to customers.
Bakery Clerk
Publix
Coral Springs, FL
01.2017 - 07.2020
- Managed daily bakery operations, ensuring product quality and freshness..
- Implemented best practices for food safety and sanitation compliance.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Provided exceptional customer service by quickly and accurately fulfilling special orders, increasing repeat business.
- Assisted customers in selecting products, providing excellent service and support.
- Maintained cleanliness and organization of bakery displays and work areas.
Education
Associate of Arts - Business
Broward College
Fort Lauderdale, FL11-2020
Skills
- Quality control
- Visual inspections
- Quality Inspection reporting
- Training and mentoring
- Team building
- Proficient with statistical analysis
- Documentation and recordkeeping
- Experience in evaluating engineering documents such as CMM, AMM<, ECRA , blueprints and process specification effective to the aircraft
- Experienced in communicating with customers
- Experience using Excel for various documents
Accomplishments
- Strategized and implemented updates to inspections of Interior MRO
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Inspector
Airworthy Aerospace
02.2023 - 01.2026
Restaurant Waiter
Grand Lux Cafe
11.2020 - 01.2023
Bakery Clerk
Publix
01.2017 - 07.2020
Associate of Arts - Business
Broward College