Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christian Gonzalez

Heber,CA

Summary

Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Reliable seasonal associate takes pride in delivering efficient and high-quality farm operations. Excellent communicator works effectively with farm owners and team members. Quick and eager learner willing to take on additional tasks when required.

Overview

3
3
years of professional experience

Work History

Seasonal Worker

Carter's
11.2023 - Current
  • THIS WORK IS SEASONAL AND WILL END IN JAN-FEB 2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Crew Member

McDonald's
07.2020 - 10.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Reconciled receipt totals, cash and credit payments to address shortages.

Education

No Degree - Mechanical Engineering

CETYS UNIVERSIDAD
Mexicali, Baja California, Mexico
06.2025

Skills

  • Critical thinking
  • Interpersonal skills
  • Active listening
  • Collaboration
  • Quick learner
  • Attention to detail
  • Sales techniques
  • Product knowledge
  • Customer service
  • Cash handling
  • Inventory management
  • Adaptability
  • Conflict resolution
  • Multitasking
  • Problem-solving

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Seasonal Worker

Carter's
11.2023 - Current

Crew Member

McDonald's
07.2020 - 10.2023

No Degree - Mechanical Engineering

CETYS UNIVERSIDAD

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Christian Gonzalez