Christian Gonzalez
Colton,CA
Summary
Dynamic and enthusiastic sales lead with a knack for building strong customer relationships and driving team success. With over 3 years of experience in retail, I excel at creating a positive shopping environment that keeps customers coming back. Known for my ability to motivate team members and exceed sales goals, I thrive on challenges and enjoy finding creative solutions to improve store performance. My hands-on approach ensures that every customer leaves satisfied, while my leadership skills help develop a high-energy team focused on achieving results.
Overview
2
2
years of professional experience
Work History
Receiving Clerk
Nordstrom Distribution Center
Riverside, CA
10.2024 - Current
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Maintained clean work area that adhered to strict safety standards.
- Identified and reported inventory discrepancies to supervisor with recommendations for correction.
- Maintained a clean and safe work area in compliance with OSHA standards.
- Prepared packages for shipping and determined most economical shipping methods.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
Target Crew Member
Target
Redlands, CA
06.2023 - 10.2024
- Assisted management team with inventory counts of food products and beverage supplies.
- Conducted inventories on a regular basis to track stock levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Built and maintained relationships with peers and upper management to drive team success.
- Assessed customer needs to provide assistance and information on product features.
- Followed established processes for receiving, stocking, picking and shipping orders.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
Sales Lead
Journeys Shoes
San Bernardino , CA
01.2023 - 06.2024
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Greeted and assisted customers to foster positive experiences.
- Conducted regular meetings with sales staff to review goals and objectives.
- Listened to customer needs to identify and recommend best products and services.
- Implemented strategies to increase brand awareness among target audiences.
- Operated register, handled cash and processed credit card transactions.
- Coordinated physical and digital inventory audits.
- Restocked inventory shelves when necessary.
- Verified accuracy of inventory counts.
Education
Associate of Science - Business Administration And Management
San Bernardino Valley College
San Bernardino, CASkills
- Shipping and receiving
- Warehouse organization
- Safety and compliance
- Shipping and receiving tracking
- Inventory software
- Organization and prioritization
- Inventory management
- Receiving procedures
- Package handling
- Shipment tracking
- Merchandise flow
- Customer retention
- Stockroom management
- Team building
- Closing techniques
- Social selling
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Receiving Clerk
Nordstrom Distribution Center
10.2024 - Current
Target Crew Member
Target
06.2023 - 10.2024
Sales Lead
Journeys Shoes
01.2023 - 06.2024
Associate of Science - Business Administration And Management
San Bernardino Valley College
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