Hi, I’m
Michael Johnson
Brighton,MA
Summary
Dynamic and detail-oriented professional with extensive experience in shipping and receiving, notably at Mandarin Oriental Hotel Group. Proven track record in inventory management and record keeping, ensuring accuracy and quality in all shipments. Exceptional customer service skills enhance operational efficiency and client satisfaction.
Hardworking professional well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills.
Overview
31
years of professional experience
Work History
Mandarin Oriental Hotel GroupBoston, US
Receiving Clerk
02.2016 - Current
Job overview
- Purchase orders and invoices to verify accuracy of shipments received
- Ensure all stocks in storeroom are maintained in good condition
- Direct delivery personnel and assist in delivery of merchandise to departments using work devices as flatbeds, pallet jack and handtruck
Whole FoodsCambridge, US
Store Receiving
11.2013 - Current
Job overview
- Receive all products for the store or facility, inspecting it for temperature (if perishable), shortages, overages, damage, and quality receiving process keeping of invoice files and records
LoweQuincy, US
Receiver/Stocker
08.2013 - 11.2013
Job overview
- Monitor and record all incoming and outgoing shipments
- Unpack incoming shipments
- Utilize an electronic inventory management system to track all files as they are received, stored, scanned, and shipped
- Maintain quality, handling, and storage of confidential records
LoweQuincy, US
Customer Service
12.2012 - 08.2013
Job overview
- Responsible for handling all customer inquiries, sales, returns at the Customer Service/Return Desk, operating the cash register, processing
CVS Pharmacy, Inc.Allston, US
Service Clerk
10.2012 - 12.2012
Job overview
- Operate a cash register including cash transactions, checks, charges
- Stock shelves
- Answer the telephone using the appropriate greeting
Home DepotWatertown, US
Delivery Will Call Coordinator
03.2002 - 09.2012
Job overview
- Responsible for coordinating the assembly and fulfillment of Deliveries and Will Calls, work with Pullers organizes and monitors the Delivery schedule and work to ensure that it is followed and that the customer's needs are met
- Train order puller operates all fork lifts equipments key rec and detail all merchandise in receiving
Kmart, US
Photo Technician
01.1996 - 01.2002
Job overview
- Develop pictures maintenance photo machine, run register and stock shelves when needed
Northeast securityBoston, US
Security Officer
01.1995 - 01.2000
Job overview
- Maintain security overnight in office building do walking tours around building and surrounding areas and file paperwork
Education
Roxbury Community CollegeRoxbury, MA
none from computer
01.2000
Madison Park High SchoolRoxbury, MA
Diploma
01.1997
Skills
- Shipping Receiving
- Receiving Clerk
- Recieving
- Record Keeping
- Inventory management
- Customer service
Awards
- Mandarin Oriental Employees of the Month Nominee, 10/01/18
- Home Depot Employees of the Month, 01/01/04
- Employees of the Month (Four times), 01/01/04 to 01/01/08
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Receiving Clerk
Mandarin Oriental Hotel Group
02.2016 - Current
Store Receiving
Whole Foods
11.2013 - Current
Receiver/Stocker
Lowe
08.2013 - 11.2013
Customer Service
Lowe
12.2012 - 08.2013
Service Clerk
CVS Pharmacy, Inc.
10.2012 - 12.2012
Delivery Will Call Coordinator
Home Depot
03.2002 - 09.2012
Photo Technician
Kmart
01.1996 - 01.2002
Security Officer
Northeast security
01.1995 - 01.2000
Roxbury Community College
none from computer
Madison Park High School
Diploma