Christian Gonzalez
Decatur,United States
Summary
Dynamic professional with a proven track record in event management and team leadership at the University of South Carolina Athletics. Skilled in problem-solving and budgeting, I successfully enhanced operational efficiency and customer satisfaction while managing large-scale events. Recognized for my ability to adapt and deliver results under pressure.
Overview
4
4
years of professional experience
Work History
Ticketing Operations Intern
University of South Carolina Athletics
Columbia
08.2024 - Current
- Provided administrative support to management, resulting in improved efficiency in daily operations.
- Maintained and updated customer records, ensuring data accuracy, and privacy compliance.
- Experienced in using TM Archtics to process ticket sales, manage inventory, and track attendance.
- Actively resolved issues related to ticket availability, payment problems, and seating arrangements under tight deadlines.
Executive Board
Phi Kappa Tau Fraternity
Columbia
11.2023 - Current
- Collaborate with executive board to drive major decisions for the annual fraternity plan.
- Responsible for project and budget management of fraternity social events including but not limited to, Formal Beach Trip, Mountain Weekend, Beach Weekend, The Fraternity Lots, Weekly Bar Rentals, Dad's Weekend, Parents Weekend, and other fraternity events.
- In charge of coordinating with event venue leadership to define requirements and logistical plans including schedules, entertainment, and food and beverage offering.
- Manage budget of over $50k annually
Waiter
La Chiquiada
Decatur
04.2023 - Current
- Designated to train and onboard new staff.
- Consulted on staffing and reviewing new candidates.
- Collaborate with a team to manage operational process with kitchen and bar staff to ensure high service levels.
- Problem solve and communicate to ensure customers have an exemplary dining experience.
Volunteer Management Intern
Peach Bowl Fanfest
Atlanta
12.2024 - 01.2025
- Coordinated Volunteer Operations by assisting with recruiting, training, and scheduling over 50 volunteers for various event roles, ensuring smooth operations during the Peach Bowl festivities.
- Facilitated effective communication between volunteers and event managers.
- Addressed volunteer and guest inquiries, resolving issues quickly and maintaining a positive and organized environment throughout the event.
Volunteer Management Intern
The Atlanta Open Tennis Tournament
Atlanta
07.2024 - 07.2024
- Organized recruitment efforts and managed scheduling, effectively staffing events with qualified volunteers.
- Addressed issues in real time, providing quick and effective solutions to ensure seamless event operations.
- Assisted spectators and participants, providing helpful information and creating a welcoming event atmosphere.
Security Officer
President's Cup Golf Tournament (CSC)
Charlotte
09.2022 - 09.2022
- Directed large groups of attendees safely and efficiently through venue entry points and high-traffic areas.
- Collaborated with event staff to enforce access regulations for VIP and media areas.
Guest Advocate
Big Peach Running Co.
09.2021 - 07.2022
- Ensured customer satisfaction during their experience.
- Educated customers on the benefits of each product.
- Recognized for contributing consistent high-volume sales results.
- Followed all safety and security protocols to ensure a safe working environment.
Education
Bachelor's Degree - Sport and Entertainment Management, Spanish Minor
University of South Carolina
Columbia05.2026
Skills
- Team Management
- Event Management
- Communication Skills
- Problem Solving
- Budgeting Skills
- Leadership
- Sales
- Customer Satisfaction
- Project Management
- Team Working
- Customer Service
- Adaptability
Languages
- Spanish
- English
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Volunteer Management Intern
Peach Bowl Fanfest
12.2024 - 01.2025
Ticketing Operations Intern
University of South Carolina Athletics
08.2024 - Current
Volunteer Management Intern
The Atlanta Open Tennis Tournament
07.2024 - 07.2024
Executive Board
Phi Kappa Tau Fraternity
11.2023 - Current
Waiter
La Chiquiada
04.2023 - Current
Security Officer
President's Cup Golf Tournament (CSC)
09.2022 - 09.2022
Guest Advocate
Big Peach Running Co.
09.2021 - 07.2022
Bachelor's Degree - Sport and Entertainment Management, Spanish Minor
University of South Carolina
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