Christian Hafer
Billings,USA
Summary
Motivated professional with a history of quality performance, initiative and service. Excellent judgment and decision-making abilities, initiating effective solutions and troubleshooting. Enthusiastic and dependable with a commitment to high performance standards. Strong time management skills in areas of coordination and scheduling. Extensive successful partnering stemming from a positive, cross functional, organized, proactive and conscientious character.
Overview
2027
2027
years of professional experience
Work History
Cultivation Manager
Seed of Life Labs
Billings, MT
11.2022 - Current
- Oversaw daily cultivation activities to ensure optimal plant health and growth.
- Developed and implemented standard operating procedures for cultivation processes.
- Trained and mentored staff on best practices in cultivation techniques and safety protocols.
- Analyzed environmental data to enhance growing conditions and maximize yield quality.
- Managed inventory of seeds, nutrients, and materials to maintain operational efficiency.
- Conducted regular inspections to identify issues and implement corrective actions promptly.
- Managed a team of cultivators, providing ongoing training and support to ensure optimal performance and productivity.
- Established rigorous quality control standards for harvested crops, ensuring consistent product quality for consumers.
- Streamlined workflow processes within the cultivation facility, leading to increased overall operational efficiency.
- Ensured compliance with local and federal regulations by staying up-to-date on industry best practices and requirements.
- Oversaw inventory management of all cultivation supplies, avoiding shortages or excess waste through proper stock control measures.
- Enhanced plant health through meticulous monitoring of nutrient levels and adjusting feeding schedules accordingly.
Mail Carrier
USPS
Billings, MT
2021 - 2022
- Delivered mail efficiently across designated routes, ensuring timely service to customers.
- Sorted and organized incoming mail and packages for optimal delivery sequence.
- Maintained accurate records of deliveries, addressing discrepancies promptly.
- Adhered to safety protocols while operating postal vehicles in various weather conditions.
- Conducted regular inspections of postal equipment to ensure operational readiness.
- Implemented best practices for route optimization, enhancing overall delivery efficiency.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Customer Care/Corporate Sales Manager
Red Oxx Manufacturing
Billings, MT
09.2014 - 02.2021
- Maintain local client relationships through e-mail blasts, on-site receptions, lobby presentations, and outside sales calls.
- Built new client base to include large national accounts & Fortune 100 companies.
- Championed key account management strategy by personally developing strong, long term relationships with Chambers of Commerce and local business community.
- Acquired knowledge of competition, as well as industry trends.
- Negotiated guidelines, rates, and service with clients.
- Trained and developed employees on corporate account management skills.
- Implemented marketing plans that supported the sales goals to move both new and used inventory.
- Supported the sales team to make sure each individual was equipped, trained, and understood their personal goals to accomplish the company goals.
- Received commendations of CSM of the month for top sales.
- Mentored 2 new hires while continuing to drive new business.
- Soft-sided Luggage Manufacturer
- Owners: Jim/Amanda Markle
- (406)245-5847
Product Specialist/Sales Consultant
Rimrock Kia
Billings, MT
02.2013 - 03.2014
- (406)651-5500
Shift Manager/Bartender
Trappers Lounge
Minot, ND
04.2009 - 05.2011
- Verify opening & closing drawers/drops, operate register & verification machines.
- Serve food and prepare drinks according to hotel and bar guest’s orders.
- Clean and sanitize bar and equipment and replenish supplies.
- (701)838-2700
- Supervisor – Kendra Neff
Vacation Sales Agent Specialist
MLT Vacations/Delta Airlines
Minot, ND
09.2007 - 05.2011
- Handle customer inquiries, complaints, billing questions, payment extensions and service requests.
- Calm angry callers, restore trust, locate resources for problem resolution and design best-option solutions.
- Interface daily with internal partners from accounting, field services, new business, operations and consumer affairs division.
- Managed high volume workload within deadline driven environment, resolving an average of 550 inquiries/wk, consistently meeting performance benchmarks in speed, accuracy and volume.
- Became company’s primary mentor/trainer in handling challenging calls for both new and established employees.
- Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.
- Voluntarily attended CSR training to continually enhance customer satisfaction and productivity.
- (701)839-5555
- Supervisor – Patti Sisk-Luyten
Education
No Degree - Radio And Television Broadcasting
Brown College
MNHigh School Diploma -
Minot High School
Minot, ND05-2000
Skills
- Goal setting
- Crop harvesting
- Analytical thinking
- Interpersonal skills
- Self motivation
- Worker training
- Task prioritization
- Team building
- Disease control
- Organizational management
- Safety practices
- Relationship building
- Decision-making
- Adaptability and flexibility
- Effective communication
- Active listening
- Team collaboration
- Organizational skills
- Excellent communication
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Attention to detail
- Time management
- Problem-solving
- Teamwork and collaboration
- Insect prevention
- Purchasing functions
- Marketing and promotion
- Overseeing planting
- Crop health management
- Irrigation management
- Horticulture
- Insecticides application
- Supply purchasing
- Supply ordering
Timeline
Cultivation Manager
Seed of Life Labs
11.2022 - Current
Customer Care/Corporate Sales Manager
Red Oxx Manufacturing
09.2014 - 02.2021
Product Specialist/Sales Consultant
Rimrock Kia
02.2013 - 03.2014
Shift Manager/Bartender
Trappers Lounge
04.2009 - 05.2011
Vacation Sales Agent Specialist
MLT Vacations/Delta Airlines
09.2007 - 05.2011
Mail Carrier
USPS
2021 - 2022
No Degree - Radio And Television Broadcasting
Brown College
High School Diploma -
Minot High School