Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

William Rich

Perry,FL

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Multi-tasking Team Leader well-known for executing successful, new Type initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Cultivation Team Lead

Trulieve
Monticello, FL
10.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Part-time Supervisor

UPS
Aurora, CO
10.2021 - 05.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Achieved results by working with staff to meet established targets.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Frequently inspected production area to verify proper equipment operation.

Installation Supervisor

Crown Gym Mats Inc.
Barrington, IL
09.2012 - 06.2016
  • Utilized problem-solving skills proactively when faced with unforeseen challenges during installations.
  • Developed comprehensive installation plans, detailing all necessary steps from start to finish for each project type.
  • Streamlined inventory management processes, minimizing waste while ensuring availability of necessary materials on-site at all times.
  • Reduced installation errors by conducting thorough site assessments prior to beginning projects.
  • Resolved client concerns quickly and professionally, resulting in repeat business and referrals from satisfied customers.
  • Completed visits before, during, and after installations to assess quality and performance.
  • Ensured safety compliance on all job sites, conducting regular inspections and addressing potential hazards promptly.
  • Actively participated in continuous improvement initiatives, sharing best practices and lessons learned from previous projects with team members.
  • Oversaw internal, external, and consultant work related to installations.
  • Consistently met deadlines through efficient task delegation among team members based on individual strengths and expertise levels.
  • Improved installation efficiency by developing and implementing streamlined processes for the team.
  • Collaborated with sales and engineering teams to develop custom solutions for unique client needs.
  • Enhanced customer satisfaction with timely and accurate installations, ensuring high-quality workmanship.
  • Provided detailed progress reports to management regularly, keeping them informed of any challenges or changes in scope throughout the project lifecycle.
  • Increased team productivity through regular communication and coordination of project priorities.
  • Implemented quality control measures, leading to a significant reduction in rework requests from clients.
  • Managed a team of technicians, providing guidance, support, and ongoing training to ensure their success.
  • Conducted surveys of installation locations and noted any issues.
  • Directed teams in installation, testing, start-up and system commissioning tasks.
  • Created and maintained daily and weekly reports for upper management.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.

Education

High School Diploma -

Rochelle Township Highschool
Rochelle, IL
05.2010

Skills

  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Quality Control
  • Workplace Safety
  • Complaint resolution
  • Production Monitoring
  • Regulatory Compliance
  • Key Performance Indicators
  • Influencing skills
  • Trend tracking
  • Problem-Solving
  • Teamwork and Collaboration
  • Attention to Detail
  • Team motivation
  • Work Planning and Prioritization
  • Analytical Thinking
  • Conflict Resolution
  • Daily workflow improvement
  • Staff education and training
  • Goal Setting
  • Mentoring
  • Complex Problem-Solving
  • Quality Improvement
  • Work Planning
  • Issue Resolution
  • Overseeing Daily Activities
  • Coaching
  • Giving Constructive Feedback
  • Documentation And Reporting
  • Evaluating Employee Work
  • Team Check-Ins
  • Safety processes and procedures
  • Expectation setting
  • Idea Development and Brainstorming
  • Logistics Coordination
  • Quantitative skills

Additional Information

  • 2 years Entry level cultivation experience

Timeline

Cultivation Team Lead

Trulieve
10.2023 - Current

Part-time Supervisor

UPS
10.2021 - 05.2022

Installation Supervisor

Crown Gym Mats Inc.
09.2012 - 06.2016

High School Diploma -

Rochelle Township Highschool
William Rich