Christian Hagans
Mount Laurel
Summary
Results-driven marketing professional with expertise in social media management, project management, and client relations. Experienced in developing data-driven strategies, executing integrated marketing and social media campaigns that drive growth, engagement, and customer satisfaction. Proven ability to collaborate cross-functionally, optimize processes, and deliver results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Social Media Manager
McHugh Jiu Jitsu
Collingswood, NJ
03.2023 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates by 40% with the creation of compelling and visually appealing content.
Marketing Strategy Associate
JPMorgan Chase
Wilmington, DE
06.2023 - 05.2025
- Directed multi-channel marketing campaigns for credit line management and balance transfer campaigns.
- Boosted email click-through by 17% and open rates by 30% through creative testing.
- Utilized customer segmentation and behavioral data to optimize campaign targeting, reducing acquisition costs by 20% and boosting lead conversion rates.
- Developed data-driven strategies, pinpointed growth opportunities, and implemented new testing methods.
Account Executive
Holman Enterprises
Mount Laurel, NJ
10.2022 - 06.2023
- Managed high-profile client accounts, including FedEx and GlaxoSmithKline, by developing and executing data-driven strategies that optimized operational efficiency, improved service delivery, and strengthened long-term client relationships.
- Conducted comprehensive monthly payroll audits, identifying discrepancies and implementing corrective measures that generated an average of $10,000 in additional client profit each month.
- Collaborated with internal teams to streamline workflows and implement process improvements, reducing turnaround time on client requests by 30% and enhancing overall service quality.
Project Manager
MarQ Steel
Philadelphia, PA
07.2021 - 10.2022
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
- Led project planning and scheduling to ensure timely completion of construction milestones.
- Put together estimates, specifications, and other project documents.
Education
Bachelor of Science - Digital Communications - Public Relations, Advertising
Albright College
PA05.2021
Skills
- Marketing Strategy
- Campaign Management
- Project Management
- Adobe Analytics
- Reporting & Analysis
- Tableau
- Salesforce
- Excel
- Social media
- Digital media
Timeline
Marketing Strategy Associate
JPMorgan Chase
06.2023 - 05.2025
Social Media Manager
McHugh Jiu Jitsu
03.2023 - Current
Account Executive
Holman Enterprises
10.2022 - 06.2023
Project Manager
MarQ Steel
07.2021 - 10.2022
Bachelor of Science - Digital Communications - Public Relations, Advertising
Albright College