Christian Harper
Grove City
Summary
Dedicated and passionate professional recognized for a proactive approach, strong problem-solving abilities, and excellent organizational skills. Thrives in both independent and team environments, consistently prioritizing tasks to meet deadlines effectively. Committed to contributing positively to team success while continuously developing skills. Seeking an entry level position that supports company goals and fosters growth.
Overview
1
1
year of professional experience
Work History
IT Support for Columbus City Schools
Columbus City Schools
Columbus
12.2024 - 05.2025
- Executed PC and Chromebook repairs based on service tickets, ensuring timely resolution of technical issues.
- Screen replacement, detection of water or smoke damage, keyboard repair or replacement, new batteries.
- Communicated with device owners to assess problems and determine necessary repairs, facilitating effective resolutions.
- Performed PC and Chromebook repairs based on service tickets. Conducted screen replacements, detected water or smoke damage, repaired or replaced keyboards, and installed new batteries. Communicated with device owners to assess problems and determine necessary repairs.
Training
Kingswood Training
Columbus
11.2024 - 11.2024
- Completed week-long training program on hands-on learning techniques to enhance educational support.
- Completed week-long intensive training in hands-on learning; repaired printers, chromebooks, PCs, and smart boards, including screen replacements, battery testing, troubleshooting, and powerwashing.
- Worked as a technician for printers, chromebooks, PCs, and smart boards, maintaining functionality for school district operations.
- Executed screen replacements, battery tests, troubleshooting, and powerwashing for chromebooks.
Summer Youth Experience
Giant Eagle
Columbus
06.2024 - 07.2024
- Stocked shelves and replenished merchandise to ensure product availability for customers
- Bagged customers' purchases efficiently per store guidelines
- Organized and maintained cleanliness of bagging areas
- Retrieved shopping carts from the parking lot and returned them to the designated areas
Education
IT Certificate of Completion - Information Technology
Columbus Downtown High School
Columbus, OH05-2025
High School Diploma -
Independence High School
05-2025
Associate of Arts - Undecided
Columbus State Community College
Columbus, OH03-2026
Skills
- ChromeOS
- Windows
- Hardware Troubleshooting
- PC Assembly
- TCP/IP
- Wi-Fi Setup
- Router Configuration
- Google Drive
- OneDrive
- AWS
- IT Support
- Troubleshooting hardware issues
- Helpdesk Support
- Problem-solving
- Teamwork
- Fast Learner
- Attention to detail
- Organization
- Independent work
- Effective troubleshooting
- Aptitude for repetitive tasks
Training Opportunities
- Kingswood Training, 11/11/24 - 11/14/24, Columbus City Schools, Week long intensive training and hands-on learning. Repair printers, chromebooks, PCs and smart boards for school district use. Chrome book repairs include proficiency in screen replacement, battery testing, troubleshooting, and powerwashing systems.
- IT Support for Columbus City Schools, 12/01/24 - 05/01/2025, Columbus City Schools - Downtown HS, PC and Chromebook repairs as designated by service tickets. Screen replacement, detection of water or smoke damage, keyboard repair or replacement, new batteries. Communication with owners of devices - assess problems, needs to repair and resolution of device.
Timeline
IT Support for Columbus City Schools
Columbus City Schools
12.2024 - 05.2025
Training
Kingswood Training
11.2024 - 11.2024
Summer Youth Experience
Giant Eagle
06.2024 - 07.2024
IT Certificate of Completion - Information Technology
Columbus Downtown High School
High School Diploma -
Independence High School
Associate of Arts - Undecided
Columbus State Community College