Christian Hern
Lees Summit,MO
Summary
A Proven team leader with a track record of enhancing customer satisfaction and building relationships through exceptional service and efficient problem-solving. Skilled in multitasking and fostering team collaboration, I excel in fast-paced environments, ensuring both cleanliness and high-quality customer interactions. Demonstrated adaptability under pressure, contributing to a positive and productive workplace.
Overview
3
3
years of professional experience
Work History
Frost Coffee and Tea
Stephen Stricklin
12.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Participated in staff meetings focused on improving store performance through collaboration and shared best practices.
- Streamlined ordering process through clear communication skills between teammates.
- Fostered a positive work atmosphere by consistently demonstrating a friendly demeanor towards coworkers. Supervised staff and coordinated schedules to ensure efficient operations.
- Handled customer complaints professionally, resolving issues promptly to retain loyal clientele.
- Managed cash register transactions, contributing to accurate accounting records. Proficient in multitasking in a high volume environment.
- Maintained regular and consistent attendance and punctuality.
- Assisted in training new employees on proper coffee preparation techniques, enhancing overall team efficiency.
Real Estate Agent
Keller Williams
06.2022 - Current
- Built strong relationships with clients to ensure positive results in complex situations. Worked with other agents and lenders to find solutions to meet everyone's needs.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
Rehope Market and Cafe
Restoration House
08.2023 - 12.2023
- Streamlined processes through effective time management and prioritization of tasks, meeting tight deadlines consistently.
- Established strong working relationships with colleagues across departments, fostering a collaborative work environment conducive to problem solving.
- Enhanced production speed by streamlining the marker making process and reducing material waste.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Education
Associate of Arts -
Metropolitan Community College Longview
Lee's Summit, MO05-2021
Skills
- Adaptability under pressure
- Efficient multitasking
- Exceptional customer service
- Team player
- Problem-solving
- Friendly and outgoing
- Clear communication
- Team collaboration
- Team leadership
- Attention to detail
Timeline
Rehope Market and Cafe
Restoration House
08.2023 - 12.2023
Frost Coffee and Tea
Stephen Stricklin
12.2022 - Current
Real Estate Agent
Keller Williams
06.2022 - Current
Associate of Arts -
Metropolitan Community College Longview
Similar Profiles
Jack YoungJack Young
Political Canvasser at Paul Chabot / Dan StricklinPolitical Canvasser at Paul Chabot / Dan Stricklin
Donald SandersDonald Sanders
Plumber Apprentice at Stricklin PlumbingPlumber Apprentice at Stricklin Plumbing
Andrew ThomasonAndrew Thomason
HVAC Technician at Stricklin MechanicalHVAC Technician at Stricklin Mechanical