Christian Hernandez
El Cajon,CA
Summary
Reliable courtesy clerk with experience supporting 100 to 200 customers daily through fast bagging, cart collection, stocking, and checkout help. Maintains clean work areas, assists with large purchases, and handles customer needs with a friendly, steady approach.
Overview
5
5
years of professional experience
Work History
Courtesy Clerk
Albertsons
La Mesa, California
01.2023 - 07.2026
- Assisted customers with carrying purchases and loading items into vehicles for a smoother shopping experience.
- Supported customers with large purchases by transporting items to vehicles.
- Supported customers through checkout to keep transactions smooth and timely.
- Packed customer purchases carefully using proper handling techniques to protect fragile items and separate merchandise groups.
- Handled price checks and retrieved merchandise from upper shelves or stockroom for customer needs.
- Processed returns and refunds according to store policies.
- Returned unwanted items to designated locations and restocked shelves to maintain store organization.
- Collected more than [number] shopping carts from parking lot daily and cleaned, dried wet carts.
- Helped unload trucks and stock shelves with new products.
- Addressed customer complaints in a friendly manner to enhance satisfaction and foster loyalty.
- Answered customer calls and emails to provide product and service information.
- Responded to customer requests with support and product recommendations.
- Provided customer care by answering requests, helping with product selection, and handling ordering tasks.
Courtesy Clerk
Albertsons
09.2021 - 12.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers by loading merchandise into vehicles, ensuring a smooth and efficient checkout experience.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to proper locations and restocked shelves to maintain product availability and organization.
- Maintained a clean and tidy checkout area to optimize service delivery.
- Collected and cleaned carts from parking lot to ensure a tidy shopping environment and enhance customer convenience.
Education
High School Diploma -
Granite Hills High School
1719 E Madison Ave, El Cajon, CA 9201906-2019
Skills
- Costumer Service
- Efficient and courteous
- Bagging Proficiency
- Problem Resolution
- Effective Communication
- Cashier Assistance
- Merchandise Stocking
Skills
- Guest Greeting
- Customer Loyalty
Timeline
Courtesy Clerk
Albertsons
01.2023 - 07.2026
Courtesy Clerk
Albertsons
09.2021 - 12.2022
High School Diploma -
Granite Hills High School