Christian Howard
Kansas City,MO
Overview
9
9
years of professional experience
Work History
Ebranch
Community America Credit Union
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Work with members to help with with there online banking needs.
- Help members with there daily banking needs.
Commercial Credit Analyst
Commerce bank
11.2019 - Current
- Help with commercial and small business credit card and lines of credit
Customer Service Representative
UMB Financial Corporation
09.2016 - 10.2018
- Assisted customers with checking and savings accounts and advised customers with balance and account details
- Worked with credit cards balances and funds transfers
Education
Certificate - Cosmetology
Area Technical School
Kansas City, KShigh school diploma - undefined
Wyandotte High School
Kansas City, KSSkills
- Extensive customer service experience
- Proficient in client communication
- Problem-solving
- Customer Support
Assessments
- Customer service — Completed October 2018 Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
- Customer focus & orientation — Highly Proficient September 2019 Responding to customer situations with sensitivity.
- Written communication — Completed October 2018 Measures a candidate's ability to convey written information using proper grammar rules.
- Call center customer service — Familiar April 2019 Measures a candidate's ability to demonstrate customer service skills in a call center setting.
- Problem solving — Completed April 2019 Analyzing relevant information when solving problems.
- Attention to detail — Completed October 2019 Identifying differences in materials, following instructions, and detecting details among distracting information.
- Work style: Conscientiousness — Proficient October 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Ebranch
Community America Credit Union
04.2022 - Current
Commercial Credit Analyst
Commerce bank
11.2019 - Current
Customer Service Representative
UMB Financial Corporation
09.2016 - 10.2018
high school diploma - undefined
Wyandotte High School
Certificate - Cosmetology
Area Technical School