Detail-oriented professional with strong problem-solving and time management skills. Proven experience in leading projects and training team members while adhering to safety protocols.
Overview
11
11
years of professional experience
Work History
General Laborer
American Home Improvement and Gutters ,
Oshkosh, WI
07.2022 - Current
Operated hand and power tools for home improvement projects efficiently.
Assisted in installation of gutters, ensuring proper alignment and functionality.
Maintained clean and organized worksite, adhering to safety protocols consistently.
Collaborated with team members to complete tasks within project deadlines.
Lead Technician
Serv Pro Restoration Services
Neenah, WI
01.2021 - 07.2022
Supervised restoration projects, ensuring adherence to safety and quality standards.
Trained and mentored junior technicians in advanced restoration techniques and equipment usage.
Coordinated with team members to streamline workflow processes and enhance project efficiency.
Conducted thorough inspections of damaged properties to assess restoration needs and develop action plans.
Planned, scheduled, and delegated daily work to team of employees.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
Warehouse Forklift Operator
Picou Builders Supply Co
Gonzales, LA
05.2020 - 12.2020
Operated forklifts to transport materials efficiently across warehouse environments.
Conducted regular inspections on equipment to ensure safety and compliance standards.
Collaborated with team members to streamline material handling processes for improved workflow.
Maintained accurate inventory records using warehouse management systems for efficient tracking.
Trained new staff on safe forklift operation and best practices in warehouse logistics.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Satellite Installation Technician
Hughes Network Systems LLC.
Texarkana, TX
08.2014 - 05.2020
Installed satellite systems for residential and commercial clients, ensuring optimal signal quality and performance.
Conducted site surveys to assess installation requirements and recommend appropriate equipment solutions.
Collaborated with project managers to schedule installations, prioritize tasks, and adhere to timelines.
Trained junior technicians on installation procedures, troubleshooting techniques, and safety protocols.
Diagnosed technical issues in satellite systems, implementing effective solutions to restore service promptly.
Maintained accurate records of installations, service calls, and equipment inventory for reporting purposes.
Set up and programmed devices and educated customers on use.
Configured internet connections, routers and wireless access for devices.
Installed wiring, cabling and networking hardware on customer premises.