Results- driven individual with outstanding work ethic. Skilled in customer service, communication and following DOT requirements and good safety practices. Committed to maintaining professionalism and punctuality in all endeavors.
Overview
17
17
years of professional experience
Work History
OTR Truck Driver
Various Companies
Continental United States
04.2016 - 05.2025
Performed pre-trip inspections of tractor and trailer units before departing terminals.
Loaded and unloaded freight in a safe and timely manner.
Documented delivery information including signatures for proof of delivery when necessary.
Complied with all applicable laws and regulations governing the transportation industry.
Provided customer service by informing them of delivery times or any delays that may occur during transit.
Reported vehicle defects, accidents, traffic violations, or damage to the vehicles immediately upon occurrence.
Communicated effectively with customers, dispatchers, vendors, co-workers, management personnel.
Adhered strictly to safety requirements set forth by company policies and government regulations.
Life Insurance Agent
Golden Pathways
Altoona, PA
05.2012 - 08.2015
Educated clients on various types of life insurance policies available in the market.
Assisted customers in selecting the right life insurance coverage for their needs.
Prepared and delivered presentations on life insurance products to groups and individuals.
Sought out new clients and developed clientele by networking to find new customers.
Food Server
Olive Garden
Altoona , PA
05.2011 - 04.2012
Greeted guests in a friendly and welcoming manner.
Took orders from customers accurately and delivered to kitchen staff promptly.
Ensured that all restaurant safety guidelines were followed at all times.
Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
Provided exceptional service to high volume of daily customers.
Managed multiple tables simultaneously while maintaining high standards of customer service.
Services Specialist
United States Air Force
Scott Air Force Base, IL
04.2008 - 04.2011
Filed, answered phones and other clerical duties in addition to administrative/project assignments.
Managed force support operations.
Resolved customer complaints.
Applied accounting principles to control resources.
Responsible for readiness, training and morale of fellow airmen.
Improved work methods and procedures to ensure economic operation and customer satisfaction.
Accounting - Bookkeeper, Accounts Payable, Accounts Receivable, Office Manager & Human Resources at Various CompaniesAccounting - Bookkeeper, Accounts Payable, Accounts Receivable, Office Manager & Human Resources at Various Companies