Christian Jackson
Temecula,CA
Summary
Dynamic security professional with extensive experience at Amazon KRIV, excelling in aviation regulatory compliance and threat detection. Proven adaptability and problem-solving skills, effectively managing audits and surveillance systems. Recognized for delivering exceptional customer service while ensuring safety and security in high-pressure environments. Proficient in Microsoft Excel and conflict resolution.
Overview
9
9
years of professional experience
Work History
Air Gateway Associate
Amazon KRIV
Moreno Valley
06.2019 - Current
- Experience in doing various AVSEC audits, such as aircraft search, threat detection, key control, AOA perimeter, TSA admin, trailer yard, and more.
- Aviation regulatory security compliance experience with the FAA (Federal Aviation Administration) and the TSA (Transportation Security Administration).
- Trained in the Archer GRC program for plugging in site metrics for weekly audits.
- Quip's compliance program for keeping track of audit dates and success rates.
- LP (Loss Prevention Portal) program for tracking metrics in various categories that are confidential.
- SIM Ticketing Program for incoming and outgoing requests.
- CCTV security control and surveillance systems.
- Interviewing and interrogation experience.
- Sort and non-sort procedures, scanned packages, and performed six-sided checks for any damage to products.
- Problem solving trained (PST), repaired and fixed any errors on damaged or mislabeled packages. (Quality Assurance)
- Dumper machine trained (a machine for loading carts with small packages to be sorted on a line.) In the X-wing area, packages were loaded and dumped onto the production line, where they were then sorted and shipped out.
- The water spider, trained in the Sort and Non-Sort area, printed out proper labels for each destination and had packages sent to the loading docks.
- Off-loader trained, opened cans, and unloaded packages onto the production line to be sorted.
- Splitter trained, made sure that every package was sent to the designated location in the warehouse, and packages were then scanned in and shipped to the proper destination.
Security Specialist
Security Industry Specialist
Temecula
08.2018 - 01.2019
- Provided the highest level of customer service Through greeting and directing customers who entered our establishment and responded to their needs.
- Oversaw daily monitoring and patrolled the premises.
- Surveillance and radio contact with on-site deputies and LP Supervisor.
- Secured personal and company goods against robbery, vandalism and illegal entry through surveillance, communication with the team and performing regular check of the surrounding area.
- Monitored employee activities, confirming compliance with security regulations.
Security Officer
Casino Pauma
Pauma Valley
12.2017 - 07.2018
- Dispatcher & Data entry
- Provided guest services and reviewed both security and live feeds to spot trespassers and criminal activity.
- Performed deep searches and pat downs to look for unauthorized materials and items such as weapons.
- Drafted detailed reports on property damage, theft, presence of unauthorized person and unusual incidences.
- Gaming license Certified.
- Worked independently and on a team to solve problems through communication vigilance.
- Vehicle patrols and public safety checks through observation and conversation.
- Performed all duties efficiently and effectively during graveyard shift times.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Gate/Patrol Officer
Allied Universal
Murrieta
11.2016 - 11.2017
- Conducted regular patrols of the community and HOA facilities on foot/vehicle.
- Served as a facilitator for problem solving and peaceful resolutions.
- Medical and Incident response.
- Checked in residents in and out of our community using a secure data logging program.
- Receptionist and Guest Services.
- Data entry, MS Word/ Excel
- Activity logs, Reports, and Citations.
Education
Degree -
Le Cordon Bleu College of Culinary Arts
Hollywood11.2011
Diploma -
Great Oak High School
Temecula06.2008
Skills
- Adaptability
- Problem solving
- Conflict resolution
- Ability to work under pressure
- Ability to work in a team
- Computer skills
- Microsoft Excel
- Effective time management
- Fast learner
- Teamwork
- Customer service
- Time management
- Communication
- Multitasking skills
- Decision making
Accomplishments
- While I was on the Avsec Team Had a day where I was the only Avsec officer on site, we had contractors show up to paint our ERC room. But as the contractors were painting our Safety team member had noticed that the fumes from the paint, they were using could be harmful to our staff, so they contacted me to get authorization to open up one of our access control locked doors to help air out the area. So, I Immediately acted and ownership of the situation because I knew I was the main officer on site, and they came to me who was still in training at the time for help. I notified my boss of the situation, got with our security team on site (Inter-Con) and made the proper adjustments to allocate our guards to guard our vulnerable access points. I also provided PPE as needed to those who were in the risk areas. We managed to take care of this issue before any harm could be done to any of our staff and operations were able to continue smoothly and safely for the duration of the assignment.
- While at Amazon KRIV I was appointed POC in the absence of a PA during the Peak season of 2019. On line 14 they found 6 AAX cans of packages that were mixed destination, and we had 1 hour and 30 minutes to get everything shipped out on time. I put together a team of associates to get everything sorted properly and shipped out on time with time to spare which enabled us to also help other departments get their packages out on time as well.
- While at SIS I aided in apprehending an individual attempting to use identity theft and fraud to purchase merchandise from our client which prevented the loss of client's assets.
- During my time at Casino Pauma, an individual collapsed on the floor and while creating a safe perimeter around the individual I contacted our onsite EMTs and provided a safe area for them to provide medical assistance.
Personal Information
Nationality: CA
Timeline
Air Gateway Associate
Amazon KRIV
06.2019 - Current
Security Specialist
Security Industry Specialist
08.2018 - 01.2019
Security Officer
Casino Pauma
12.2017 - 07.2018
Gate/Patrol Officer
Allied Universal
11.2016 - 11.2017
Degree -
Le Cordon Bleu College of Culinary Arts
Diploma -
Great Oak High School