Christian Jimenez
Dallas,TX
Summary
Dedicated professional with an associate degree in computer science, supplemented by ongoing software engineering studies. Combining a solid foundation in technology with five years of valuable experience in insurance and customer service, I bring a unique blend of technical knowledge and client-focused expertise to contribute effectively in a dynamic work environment.
Overview
6
6
years of professional experience
Work History
Medicare Advisor Over 65
National General
04.2022 - 08.2022
- Proactively identify and address customer needs, demonstrating a commitment to exceptional service
- Engage in effective telemarketing techniques to promote National General's offerings.
- Established relationships with external customers to gain insights into decision-making and brand strategy development.
Sales Professional
State Farm Agency Customer Service Manager
01.2022 - 03.2022
- Managed and nurtured customer accounts, ensuring satisfaction and addressing needs
- Conducted inbound and outbound calling to generate leads and support customer inquiries
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Sales professional
State Farm Corporate office
11.2016 - 03.2021
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Attended industry conferences to stay informed of latest products and trends.
Education
Bachelor of Science: Computer Science -
The University of Texas at Dallas (UTD)
Associate of Science: Computer Science -
Richland College
08.2020
Skills
- CSS
- JavaScript
- Reactjs
- Bootstrap
- Nextjs
- Java
- Linux
- Microsoft Office
- SCASS
- Git
- Account Updating
Projects
12/01/22, SHPE UTD website-redesign, Student Org. Project,
- Participated in a collaborative effort with an agile team to overhaul the SHPE UTD website.
- demonstrating expertise in both front-end and back-end development.
- Executed the implementation of version control through GitHub to enhance collaborative efficiency.
Technology Stack: HTML, CSS, SAAS, JavaScript, React
02/01/21, hackUTD2021, Award: Capital One: Best Financial Hack
- Engaged in collaborative efforts with an agile team to undertake the redesign of the SHPE UTD website,
- demonstrating adeptness in both front-end and back-end development.
- Employed GitHub for version control, ensuring streamlined collaboration.
Technology Stack: HTML5, CSS, SASS, Bootstrap, Git, GitHub, JavaScript, and React..
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medicare Advisor Over 65
National General
04.2022 - 08.2022
Sales Professional
State Farm Agency Customer Service Manager
01.2022 - 03.2022
Sales professional
State Farm Corporate office
11.2016 - 03.2021
Bachelor of Science: Computer Science -
The University of Texas at Dallas (UTD)
Associate of Science: Computer Science -
Richland College
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