Elera Oluka
Hockley,TX
Summary
Highly analytical and results-oriented Product Owner / Product Manager with over 8 years of experience leading agile product development in healthcare, insurance, and financial sectors. Skilled in delivering customer-centric solutions, translating complex business problems into scalable products, and optimizing digital transformation efforts. Proven ability to lead crossfunctional teams through the full product lifecycle, improve operational efficiency, and align product strategy with organizational goals using Agile methodologies.
Experienced with product development, roadmapping, and project management. Utilizes agile methodologies and strategic planning to deliver market-leading solutions. Track record of fostering team collaboration and driving impactful results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Product Manager-Medicaid/Medicare Plans
Humana Healthcare
05.2023 - Current
- Managed end-to-end development of digital solutions for Medicaid and Medicare members, enhancing care navigation and driving measurable user engagement.
- Led strategic planning and execution of Medicare and Medicaid digital product initiatives, driving a 28% increase in member portal adoption.
- Defined and communicated a clear product vision aligned with regulatory compliance, user needs, and enterprise goals and serve as the voice of the customer, advocating for underserved populations and shaping product decisions that improved health outcomes.
- Collaborated with engineering, design, compliance, and analytics teams to launch scalable, CMS-compliant solutions on time and within scope.
- Leveraged user feedback and market insights to inform roadmap decisions, resulting in improved satisfaction and reduced service friction.
- Monitored key performance indicators to evaluate product success, optimize functionality, and identify growth opportunities.
Product Manager - Salesforce Platform & Client Enablement
United Healthcare
07.2020 - 05.2023
- Led the product vision and execution for Salesforce-based digital solutions supporting client services, sales operations, and account management.
- Spearheaded enhancements to Salesforce workflows and user experience, improving CRM adoption across crossfunctional sales teams.
- Partnered with business stakeholders to streamline client onboarding and retention strategies through scalable Salesforce innovations.
- Prioritized and delivered impactful product features that modernized customer engagement and reduced manual sales processes.
- Collaborated with engineering, UX, and analytics teams to drive agile delivery of CRM capabilities tailored to user and business needs.
- Acted as the primary liaison between sales leadership and product development, aligning digital solutions with enterprise growth objectives.
Product Owner- Mobile App & Digital Payments
Chase Bank
11.2015 - 12.2019
- Led end-to-end delivery of mobile app features, including digital payments, alerts, and emergency services, improving app usability and functionality for millions of users.
- Spearheaded enhancements to in-app payment experiences such as peer-to-peer transfers, bill pay, and wallet integrations, increasing adoption of digital tools.
- Partnered with cross-functional teams to launch secure payment flows and authentication protocols, reducing transaction errors and strengthening customer trust.
- Transitioned from Product Owner to Product Manager, expanding focus from backlog execution to strategic roadmap planning and stakeholder alignment.
- Drove app modernization efforts through cloud migration and DevOps integration, accelerating release cycles and improving platform stability.
- Used analytics and user feedback to refine payment features, streamline high-volume transaction paths, and support continuous improvement across the mobile experience.
Quality Assurance Analyst
MOD EFFECT
03.2014 - 10.2015
- Company Overview: Pennsylvania
- Led end-to-end delivery of mobile app features, including digital payments, alerts, and emergency services, improving app usability and functionality for millions of users.
- Spearheaded enhancements to in-app payment experiences such as peer-to-peer transfers, bill pay, and wallet integrations, increasing adoption of digital tools.
- Partnered with cross-functional teams to launch secure payment flows and authentication protocols, reducing transaction errors and strengthening customer trust.
- Pennsylvania
Education
Bachelor of Science (B.Sc.) - Business Administration
TANSIAN UNIVERSITY
01.2018
Skills
- Flexible problem-solving
- Effective communication
- Strategic leadership
- Team collaboration
- Adaptability to change
- Problem-solving skills
- Long-term planning
- Analytical problem solving
- Effective resource allocation
- Professional networking
- Organizational change facilitator
- Effective relationship management
- Effective presentation skills
- Effective backlog management
- Effective listening
- Persuasive communication
- Stakeholder engagement
- Business strategy development
- Strategic road mapping
- Proficient in agile practices
- Agile project management
- Kanban
- Xtreme Programming
- SAFe
- LEAN
- JIRA
- Confluence
- Trello
- Rally
- TFS
- Version One
- Azure DevOps expertise
- Jira Align
- Microsoft Teams
- MS Visio
- MS Suite
- MS SharePoint
- Software Development Life Cycle (SDLC)
- ATDD
- TDD
- Automated build processes
- Continuous Delivery
- Automated Testing
- Python
- NET
- Java
- Nodejs
- HTML
- CSS
- React
- Vue
- Angular
- IOS
- Android
- Magento
- WordPress
- BigCommerce
- Figma
- Adobe Xd
- Photoshop
- Illustrator
- SQL
- Proficient in AWS cloud solutions
- Microsoft Azure expertise
- Oracle database management
Certification
- CPM - Certified Product Manager
Specialized Training And Certification
- Certified Product owner/Product Manager (SAFe 6.0)
- Scrum Alliance Certified Scrum Master (CSM)
- Atlassian Jira Fundamentals Badge
Timeline
Senior Product Manager-Medicaid/Medicare Plans
Humana Healthcare
05.2023 - Current
Product Manager - Salesforce Platform & Client Enablement
United Healthcare
07.2020 - 05.2023
Product Owner- Mobile App & Digital Payments
Chase Bank
11.2015 - 12.2019
Quality Assurance Analyst
MOD EFFECT
03.2014 - 10.2015
Bachelor of Science (B.Sc.) - Business Administration
TANSIAN UNIVERSITY
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