Lisa Reidy
Boonton Township,NJ
Summary
Experienced kids' trade and toy specialist skilled in understanding the children's book market, vendor negotiations, inventory management, and cost analysis. Strong focus on team collaboration and achieving results, with a flexible approach to changing needs. A strategic planner and researcher who is dependable and efficient in fast-paced environments.
Overview
30
30
years of professional experience
Work History
Product Operations/Assistant Category Manager Kids
Indigo Chapters
10.2022 - Current
- Research, curate and buy children's trade and toy
- Build strong trade stories resulting in 24% to 100% growth year over year for the last 4 years in every trade category
- Build strong relationships with publishers and account reps
- Create in-store children's events, collaborating with local library, publishers and authors
- Manage small in-store team
- Collaborated with other departments to foster smooth operation of daily processes.
Customer Experience Representative
Indigo Chapters
10.2018 - Current
- Provide excellent customer service to guests
- Maintain children’s department, plan monthly book sales and table layouts
- Develop relationship with local authors and manage book signing events
- Create and manage “school break” and holiday events, including story time and craft events
- Develop relationships with vendors, onboard vendors and manage accounts, including inventory and promotions
- Increased profit margin and reduced or eliminated shipping costs with vendors
- Increased children’s trade sales over 100% in several categories, and 36% overall during Fiscal 2021/2022 (April - March)
- Promoted upselling opportunities when appropriate, contributing to increased revenue generation through add-on sales or upgrades of existing products
Administrative Assistant/Office Manager
Jeremy Doppelt Realty Management
09.2015 - 10.2017
- Worked with real estate agents to navigate properties at sheriff’s sales and determine which are viable properties for purchase
- Handled payments to sheriff’s office, recording of documents and any and all information regarding liens pertaining to each property purchased
- Coordinated with business partners regarding status of properties purchased at sheriff’s sales, specifically, any fees, taxes due, removals, recording of deeds, etc.
- Managed real estate property taxes due, homeowner’s insurance, rents, etc.
Family Teams Specialist, Temporary Position
March of Dimes
01.2014 - 06.2014
- Recruited and mentored new Family Teams, retaining veteran Family Teams and ensure that March for Babies (MFB) day is a fun and meaningful experience
- Created monthly newsletter to update our Family Teams on fundraising and communicate ongoing incentives to fundraise
- Increased fundraising goal by 20%
Account Manager
Fitness Magazine
09.1995 - 07.1999
- Developed business for new national accounts including DeBeers, Sony, Panasonic, Volkswagen, J. Crew and Gold Toe
- Managed and increased sales for existing national accounts including New Balance, Reebok, Nabisco and Gillette products
- Demonstrated ability to develop strong relationships with clients
- Worked with marketing department to create merchandising opportunities to complement advertising schedules
Education
BA - English/Communications, Political Science
Fairleigh Dickinson University
Madison, NJ05.1991
Skills
- Skilled in Word and Excel
- Event coordination
- Information gathering
- Strong organizational skills
- Effective communication
- Flexible problem-solving
- Customer service expertise
- Proficient in problem resolution
- Execution and planning
- Collaborative decision-making
- Customer relationship management
Timeline
Product Operations/Assistant Category Manager Kids
Indigo Chapters
10.2022 - Current
Customer Experience Representative
Indigo Chapters
10.2018 - Current
Administrative Assistant/Office Manager
Jeremy Doppelt Realty Management
09.2015 - 10.2017
Family Teams Specialist, Temporary Position
March of Dimes
01.2014 - 06.2014
Account Manager
Fitness Magazine
09.1995 - 07.1999
BA - English/Communications, Political Science
Fairleigh Dickinson University
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