CHRISTIAN JIMENEZ
Los Angeles,CA
Summary
Experienced sales associate with a strong background in customer service and vendor evaluation. Fluent in English and Spanish, with exceptional organizational skills and proficiency in Microsoft Office. Seeking the role of Store Manager to leverage expertise in sales and customer relations to drive team success and enhance store performance. Proven vendor management specialist with expertise in communication strategies and effective problem-solving. Skilled in organizing training sessions and supporting sales teams to enhance product knowledge and resolve vendor issues. Dynamic professional with extensive experience in sales support and training organization. Known for fostering strong vendor relationships and implementing effective communication strategies, contributing to improved product availability and team performance.
Overview
20
20
years of professional experience
Work History
Key Holder
Red Wing Shoes
Culver City, CA
04.2026 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored junior staff on customer service excellence and product knowledge.
- Managed inventory control processes, optimizing stock levels to reduce shrinkage.
- Developed and implemented promotional displays to enhance customer engagement and drive sales.
Vendor
BestBuy
04.2016 - 06.2025
- Supported sales team by providing product knowledge and assistance.
- Assisted in resolving vendor issues and maintaining effective communication.
- Organized training sessions for staff on new products and promotions.
- Managed vendor relationships to ensure product availability and quality.
Key Holder
Radio shack
Los Angeles, CA
01.2014 - 01.2016
- Managed daily cash register operations and balanced financial transactions.
- Assisted customers with product selection and provided technical support.
- Trained new employees on store policies and customer service techniques.
- Implemented merchandising strategies to enhance product visibility and appeal.
- Ensured compliance with safety regulations and maintained a clean environment.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Backroom Team Member
Target
01.2011 - 01.2015
- Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies.
- Assisted customers with product selection, price checks, returns and exchanges, and special orders.
- Executed opening, closing and register functions to meet business requirements.
- Organized merchandise displays to ensure accurate pricing and attractive presentation of products.
- Processed sales transactions quickly and accurately using POS system while maintaining a high level of customer service.
Sale Associate/Cashier
Footlocker
01.2006 - 01.2011
- Assisted customers in product selection and fitting footwear.
- Maintained store cleanliness and organized merchandise displays.
- Handled inventory management and restocked shelves regularly.
- Greeted customers upon entering the store and provided assistance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
High School -
Frida Kahlo High School
Los Angeles, CA01.2009
Certificate of completion - undefined
Los Angeles Unified School District Regional Occupation Program-Retail Merchandising
Los Angeles, CA02.2008
Skills
- Fluent in English
- Fluent in Spanish
- Type 40 wpm
- Windows 7
- Microsoft Office 2011
- Excellent Organizational skills
- Vendor evaluation
- Product knowledge
- Vendor management
- Training organization
- Issue resolution
- Communication strategies
- Sales support
- Merchandising strategies
- Team building
- Problem solving
- Customer needs assessment
- Shipment processing
- Logistics coordination
- Customer service
- Cash handling
Timeline
Key Holder
Red Wing Shoes
04.2026 - Current
Vendor
BestBuy
04.2016 - 06.2025
Key Holder
Radio shack
01.2014 - 01.2016
Backroom Team Member
Target
01.2011 - 01.2015
Sale Associate/Cashier
Footlocker
01.2006 - 01.2011
Certificate of completion - undefined
Los Angeles Unified School District Regional Occupation Program-Retail Merchandising
High School -
Frida Kahlo High School