Christian Johnson
McKinney,TX
Summary
Enterprising Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention.
Overview
4
4
years of professional experience
Work History
Sales Development Representative
Review Wave
10.2023 - Current
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Accelerated sales cycle by effectively addressing customer concerns, presenting tailored solutions, and negotiating favorable contract terms.
Business Development Executive
Wireless CCTV
05.2023 - 10.2023
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
Order Fulfillment Associate
Home Depot
02.2021 - 05.2023
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
Bird Specialist
Raising Cane's
01.2020 - 01.2021
- Improved customer satisfaction by consistently delivering high-quality, well-cooked chicken dishes.
- Enhanced kitchen efficiency by maintaining a clean and organized work area.
- Collaborated with team members to ensure timely order completion and optimal workflow in the kitchen.
- Delivered exceptional service to customers with special dietary needs or preferences by customizing dishes according to their requests.
Education
University of North Texas
Denton, Tx05.2023
Collin College
Plano, Tx05.2020
Skills
- Customer Relationship Building
- Objection handling
- Cold-calling
- Strategic Thinking
- Product Demonstration
- Social selling
- Excellent Communication
Accomplishments
- Collegiate athlete at the University of North Texas
- Member of Leadership Team Development
Timeline
Sales Development Representative
Review Wave
10.2023 - Current
Business Development Executive
Wireless CCTV
05.2023 - 10.2023
Order Fulfillment Associate
Home Depot
02.2021 - 05.2023
Bird Specialist
Raising Cane's
01.2020 - 01.2021
University of North Texas
Collin College
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