CHRISTIAN KACZYNSKI
Norwalk,USA
Summary
Driven financial student with excellent interpersonal, communication, and analytical abilities. Eager to use financial expertise in a fast-paced setting and gain insights that propel company expansion. Enthusiastic about using creative thinking and teamwork to support American Express's culture of excellence and cooperation.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Stepping Stones Museum
Norwalk, US
01.2020 - 03.2021
- Delivered personalized customer service relating to questions and promptly resolved basic problems
- Adhered to company policies and procedures while providing superior service
- Collaborated with colleagues to develop strategies for increasing customer loyalty and retention rates
- Assisted management with the daily operations of the museum in the absence of other management staff members
- Resolved customer complaints and disputes in a professional manner
Accounting Assistant, Office Assistant
John's Delivery Service
, US
06.2020 - 08.2024
- Maintained inventory records
- Developed and maintained accurate financial records
- Collaborated with teams to present ideas and drive consensus.
- Mobilized office operations by sorting deliveries, ordering, and organizing supplies.
- Coordinated courier services for outgoing packages
- Collected, counted, and disbursed money to perform basic bookkeeping functions.
- Interacted with clients to resolve issues or answer questions regarding services rendered by company
- Answered multi-line telephone system to direct calls and take messages
- Responded quickly to meet customer needs and resolve problems
Education
Finance and Data Science Major -
University of Connecticut
Storrs, Connecticut05.2027
High School Diploma -
Norwalk High School
Norwalk, Connecticut06.2023
Skills
- Problem Solving
- Critical Thinking
- Customer Service
- Microsoft Excel
- Invoicing and Billing
- Strong Communication Skills
- Administrative Support
- Collaboration
Languages
- Polish, Fluent
- English, Fluent
- Spanish, Intermediate
Timeline
Accounting Assistant, Office Assistant
John's Delivery Service
06.2020 - 08.2024
Customer Service Representative
Stepping Stones Museum
01.2020 - 03.2021
Finance and Data Science Major -
University of Connecticut
High School Diploma -
Norwalk High School
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