CHRISTIAN KEATHLEY

• Plan and execute large-scale events (100–500+ attendees)
• Develop structured leadership and engagement programs
• Coordinate logistics across multiple departments
• Track participation metrics and improve engagement
• Coordinated logistics for events, ensuring seamless execution and participant engagement.
• Managed vendor relationships to secure services and negotiate contracts effectively.

• Lead technical operations across audio, video, lighting, and broadcast systems supporting large-scale weekly events
• Manage complex system workflows including signal routing, system integration, and performance monitoring
• Oversee live environments requiring precision, timing, and zero-failure execution
• Plan and execute capital upgrades including consoles, lighting, and acoustic systems
• Develop training pipelines to onboard and upskill team members
• Troubleshoot and resolve system-level technical issues

• Direct operations across multi-team technical environments
• Coordinate teams to execute synchronized production workflows
• Implement SOPs to improve consistency, safety, and efficiency
• Manage scheduling, logistics, and readiness for events
• Lead real-time decision-making in high-pressure scenarios
• Mentored technical team, fostering skill development and knowledge sharing.
• Led technical strategy development aligning with organizational goals.

Achieved timely and accurate submission of inspection reports by reviewing and verifying completeness and compliance prior to underwriting approval. Drove improvements in functionality and efficiency for inspectors by partnering with software developers and providing workflow recommendations. Expanded the proprietary inspection platform to support flood insurance field operations by translating operational needs into software enhancements.

• Managed daily scheduling and assignment of residential property inspections for field inspectors.
• Led onboarding and training for inspectors using the company's proprietary mobile inspection application.
• Reviewed and verified inspection reports for completeness, accuracy, and compliance prior to submission to State Farm underwriting.
• Partnered with software developers as the primary field operations representative, providing workflow recommendations that improved functionality and efficiency for inspectors.
• Coordinated daily field operations to ensure efficient workflow and resource allocation.
• Implemented process improvements that enhanced operational efficiency and reduced downtime.
• Managed communication between field teams and management to streamline project execution.
• Developed training materials and conducted sessions for new staff, promoting best practices in operations.
• Managed company branding, marketing graphics, and social media communications.