Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christian Lee

Mammoth Lakes,CA

Summary

Dynamic and detail-oriented professional with a proven track record at Mammoth Mountain, adept in customer service and technical support. Excelled in multitasking and organization, enhancing team efficiency and customer satisfaction. Skilled in both verbal and written communication, consistently achieving goals under pressure with a focus on safety and service excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Demo Technician

Mammoth Mountain
11.2023 - Current
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Tested systems, noting issues and completing preventive maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Expo

John’s Pizza
11.2023 - 10.2024
  • Demonstrated exceptional adaptability by effectively managing unexpected situations, ensuring a seamless experience for all attendees.
  • Participated actively in post-event debriefs with the organizing team, sharing insights for future improvements in hosting expos successfully.
  • Supported sales team by capturing leads and collecting contact information from interested prospects at the expo.
  • Managed time effectively during busy periods by prioritizing tasks according to urgency while maintaining outstanding service levels consistently throughout the day''s events .
  • Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
  • Communicated food orders to chefs to execute priorities and special requests.
  • Delivered food orders from kitchen to customers' tables.
  • Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
  • Developed strong communication skills while liaising between front-of-house and back-of-house teams.
  • Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.

Cashier

Patty Shack
05.2024 - 08.2024
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Food and Beverage Associate

Smashburger
08.2019 - 03.2020
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.

Education

Bachelor Of Business Administration And Management - Marketing

Rutgers University
New Brunswick, NJ
05.2020

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication

Certification

Food Handlers Certification

Languages

English
Spanish

Timeline

Cashier

Patty Shack
05.2024 - 08.2024

Demo Technician

Mammoth Mountain
11.2023 - Current

Expo

John’s Pizza
11.2023 - 10.2024

Food and Beverage Associate

Smashburger
08.2019 - 03.2020

Bachelor Of Business Administration And Management - Marketing

Rutgers University

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Christian Lee