Penni Aubrey
Mansfield,TX
Summary
Detail-oriented professional with experience in vendor, customer, and client management. Skilled in data entry, report analysis, and maintaining high standards of customer service. Proven ability to ensure quality, adhere to guidelines, and communicate effectively with vendors and customers.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Connect Demo - Selling Demo Specialist
H-E-B
Mansfield, TX
03.2024 - Current
- Collaborated with internal teams to ensure timely delivery of demo requests.
- Developed and delivered engaging product demonstrations to potential customers.
- Promoted products through demonstrations and suggestive selling.
- Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.
- Increased sales by encouraging customers to purchase additional products and services.
General Sales Manager
StretchLab
Waterside | Mansfield , TX
02.2022 - 10.2023
- Assisted in opening 2 new studios by developing and implementing new processes and growing membership from 25 to 200 in 6 months, minimizing membership attrition.
- Created weekly and monthly reports on sales performance, KPI, goals, and objectives.
- Managed sales team and flex team, including scheduling, hiring, onboarding and continued training.
- Established strong client relationships ensuring long term membership satisfaction and maintaining studio growth.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Fostered positive employee relationships through communication, training and development coaching.
- Marketed locally and in person with B2B, events, and pop ups, as well as posting regularly on social media.
Wellness Coach
One Life Wellness Chiropractic Center
Arlington , TX
04.2020 - 08.2021
- Conducted individual consultations with clients to determine their health and wellness goals.
- Monitored, tracked, and reported on individual progress with wellness plans.
- Provided tailored coaching to optimize personal choices geared toward overall well-being.
- Collaborated with other healthcare professionals to design and deliver health education services to clients, including educational materials.
- Uploaded videos to YouTube, monitored and updated website with client testimonials, and posted on social media.
Logistics Specialist
Target Distribution Center
Midlothian, TX
02.2006 - 11.2019
- Over 14 years in multiple roles of supply chain logistics, including Inbound Clerical, Inventory Quality Control, Dispatch and Logistics, and Senior Target Security Specialist.
- Monitored and organized logistics documents, bills of lading, delivery receipts, and load tags.
- Created and implemented new process to comply with OSHA and HAZMAT regulations for waste compliance.
- Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes.
- Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
- Monitored OB on trailer fill, weight, shipments scheduling, hazmat loads, and priority loading.
- Worked with regional stores serviced by the RDC on shipment tracking, scheduling, sweeps, and delays.
- Communicated with carriers and carrier drivers daily on routes, shipment details, issues, delays, capacity and extra loads to be scheduled.
- Answered phones from vendors, stores, inbound, outbound and checked in all incoming loads, checked all OB loads and tracked BOL's and store shipments.
- Worked closely via radio and in person with yard drivers to coordinate and ensure proper, timely trailer movements.
Education
Applied Stretching Theory And Practice
StretchLab FTP Flexologist Training Program
03-2022
Health Coach
Trinity School of Natural Health
08-2021
200HR Yoga Teacher
Gratitude School of Yoga
10-2015
Skills
- Client Relationship Management
- Lead Generation
- Staff Management
- Excellent Communication Skills
- Relationship Building
- Goal Oriented
- Organization
- Profitability Improvement
- Attention to Detail
- Sales Operations
- Sales Planning and Implementation
- Customer Service and Retention
- Staff Training
- Multi-tasking
Certification
- YA E-RYT 200HR | YACEP
- Mindful Yin Yoga
- Yoga for Special Populations, Chair and Adaptive Yoga
- Mind Body Meditation
- Applied Stretching Theory and Practice
- Silver Sneaker Instructor
Timeline
Connect Demo - Selling Demo Specialist
H-E-B
03.2024 - Current
General Sales Manager
StretchLab
02.2022 - 10.2023
Wellness Coach
One Life Wellness Chiropractic Center
04.2020 - 08.2021
Logistics Specialist
Target Distribution Center
02.2006 - 11.2019
Applied Stretching Theory And Practice
StretchLab FTP Flexologist Training Program
Health Coach
Trinity School of Natural Health
200HR Yoga Teacher
Gratitude School of Yoga
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